Denise oliver
GBAaron was very helpful with my problem Customer service person, Aaron was very helpful when my Toto toilet was damaged in transit. He responded quickly and ordered a new to be shipped.
ChrisS
GBService and pricing top-notch in a difficult supply environment Bernard has been extremely helpful in effectively communicating by email about the order status (six items from the manufacturer) as well as been very accommodating by shipping the available items (received via FedEx today) while waiting for the remainder to arrive. Much appreciated!! It can be stressful these days with supply chain issues but Plumbersstock has done a great deal to alleviate a lot of that worry. John has also been very helpful with responses to phone call status checks. Well done!!
Norrine kaat
GBBernard gets a 5 star review Bernard gets a 5 star review. We have struggled w plumberstock for more than a month or two trying to replace a damaged refractory. We were getting very discouraged w plumberstock’s service. After many letters to Felicia and Christy, finally today Bernard got behind it and we finally have our refractory in the mail! Thankyou Bernard! Norrine Kaat
Joe Mecca
GBOnce I found the best way to connect… Once I found the best way to connect for customer service (chat box), everything went smoothly. What they can improve is posting tracking information to the order, I was concerned my order did not ship because no tracking information was posted on any of the 3 orders - as it turns out, the order shipped pretty much the same day and will arrive within 3 days or my order.
Diana Rezekalla
GBJake was very helpful and super nice Jake was very helpful and super nice. Great customer service!