Joe Mecca
GBOnce I found the best way to connect… Once I found the best way to connect for customer service (chat box), everything went smoothly. What they can improve is posting tracking information to the order, I was concerned my order did not ship because no tracking information was posted on any of the 3 orders - as it turns out, the order shipped pretty much the same day and will arrive within 3 days or my order.
Denise oliver
GBAaron was very helpful with my problem Customer service person, Aaron was very helpful when my Toto toilet was damaged in transit. He responded quickly and ordered a new to be shipped.
Sean Trammell
GBMJ was great I was asking about an… MJ was great I was asking about an order update and he found out that it had shipped out but the tracking number was not available yet...that's the carrier just waiting on it . Otherwise he was great letting me know that it had left the warehouse
Jayson Scheuer
GBGood People... I initially had an issue with a toilet I purchased. I reached out to the company directly and they fully resolved the situation. There is nothing better than a company that stands by their product. D+ For the Mistake, Things Happen... A++ For Fixing It and Making It Right... Would recommend!
Pete
GBJohn Teves was very helpful he answered… John Teves was very helpful he answered all of my questions and got me the information I needed He’s a asset too you company