Darrin
GBAaron was extremely helpful working through payment issues Aaron was extremely helpful working through payment issues when a completely weird fraud alert landed on my payment. We had to go round and round, but finally got to a workable solution. Their payment processing service has a LOT of improvements it needs.
hikeacanyon
GBAmazing Customer Service! I recently purchased something that I needed to return. When I called customer service, Frank was able to initiate the return and emailed me the paperwork I would need. He then gave me great directions for sending the item back and was extremely knowledgeable and friendly! I appreciated Frank's service so much, that the next time I need any plumbing fixtures for my home, Plumbers Stock will be the first site I visit! Thanks, Frank!
Denise oliver
GBAaron was very helpful with my problem Customer service person, Aaron was very helpful when my Toto toilet was damaged in transit. He responded quickly and ordered a new to be shipped.
Sharyn Briese
GBDidn't receive items and items received… Didn't receive items and items received super late! Customer service is absurd. They indicate they don't show my order on their system and their system provided didn't information. Will not order from here again. Total bait and switch..
Joe Mecca
GBOnce I found the best way to connect… Once I found the best way to connect for customer service (chat box), everything went smoothly. What they can improve is posting tracking information to the order, I was concerned my order did not ship because no tracking information was posted on any of the 3 orders - as it turns out, the order shipped pretty much the same day and will arrive within 3 days or my order.