Valerie
GBWe received only part of our order We received part of our order, then we got an email saying that we haven't been forgotten, then we received e-mails asking if we were satisfied with our order. We are waiting for the rest of our order, and will be able to respond to that when it arrives. We have heard nothing about when it will ship/arrive.
ChrisS
GBService and pricing top-notch in a difficult supply environment Bernard has been extremely helpful in effectively communicating by email about the order status (six items from the manufacturer) as well as been very accommodating by shipping the available items (received via FedEx today) while waiting for the remainder to arrive. Much appreciated!! It can be stressful these days with supply chain issues but Plumbersstock has done a great deal to alleviate a lot of that worry. John has also been very helpful with responses to phone call status checks. Well done!!
Randy
GBAll arrived undamaged and exactly as… All arrived undamaged and exactly as ordered. The order was shipped in two pieces and was separated during shipping. Aaron did a great job addressing and communicating the status -- all arrived only 2 days apart.
Denise oliver
GBAaron was very helpful with my problem Customer service person, Aaron was very helpful when my Toto toilet was damaged in transit. He responded quickly and ordered a new to be shipped.
Sharyn Briese
GBDidn't receive items and items received… Didn't receive items and items received super late! Customer service is absurd. They indicate they don't show my order on their system and their system provided didn't information. Will not order from here again. Total bait and switch..