Darrin
GBAaron was extremely helpful working through payment issues Aaron was extremely helpful working through payment issues when a completely weird fraud alert landed on my payment. We had to go round and round, but finally got to a workable solution. Their payment processing service has a LOT of improvements it needs.
Pete
GBJohn Teves was very helpful he answered… John Teves was very helpful he answered all of my questions and got me the information I needed He’s a asset too you company
Diana Rezekalla
GBJake was very helpful and super nice Jake was very helpful and super nice. Great customer service!
Denise oliver
GBAaron was very helpful with my problem Customer service person, Aaron was very helpful when my Toto toilet was damaged in transit. He responded quickly and ordered a new to be shipped.
Joe Mecca
GBOnce I found the best way to connect… Once I found the best way to connect for customer service (chat box), everything went smoothly. What they can improve is posting tracking information to the order, I was concerned my order did not ship because no tracking information was posted on any of the 3 orders - as it turns out, the order shipped pretty much the same day and will arrive within 3 days or my order.