Norrine kaat
GBBernard gets a 5 star review Bernard gets a 5 star review. We have struggled w plumberstock for more than a month or two trying to replace a damaged refractory. We were getting very discouraged w plumberstock’s service. After many letters to Felicia and Christy, finally today Bernard got behind it and we finally have our refractory in the mail! Thankyou Bernard! Norrine Kaat
Filipp Strigunov
GBMia Sugabo answered all my questions… Mia Sugabo answered all my questions and I am good to make informed decision with my orders.
Joe Mecca
GBOnce I found the best way to connect… Once I found the best way to connect for customer service (chat box), everything went smoothly. What they can improve is posting tracking information to the order, I was concerned my order did not ship because no tracking information was posted on any of the 3 orders - as it turns out, the order shipped pretty much the same day and will arrive within 3 days or my order.
customer
GBOutstanding Response Time Aaron was fantastic to work with. He was immediately responsive at every turn; helped turn a small issue with the order into a great experience. I’ll be back because of his efforts. Thanks, Aaron!
Diana Rezekalla
GBJake was very helpful and super nice Jake was very helpful and super nice. Great customer service!