customer
GBOutstanding Response Time Aaron was fantastic to work with. He was immediately responsive at every turn; helped turn a small issue with the order into a great experience. I’ll be back because of his efforts. Thanks, Aaron!
Delbrrt Louder
GBMJ Geanga with customer service has… MJ Geanga with customer service has worked deligently to satisfy so extra ordinary needs I have had. Three times I had to have to ship date of my order changed and three times the changes were made without a hitch. Thanks to MJ I will be looking to place additional orders with Plumber Stock has my need arise. Thanks again MJ DL in Utah
Joe Mecca
GBOnce I found the best way to connect… Once I found the best way to connect for customer service (chat box), everything went smoothly. What they can improve is posting tracking information to the order, I was concerned my order did not ship because no tracking information was posted on any of the 3 orders - as it turns out, the order shipped pretty much the same day and will arrive within 3 days or my order.
Randy
GBAll arrived undamaged and exactly as… All arrived undamaged and exactly as ordered. The order was shipped in two pieces and was separated during shipping. Aaron did a great job addressing and communicating the status -- all arrived only 2 days apart.
Norrine kaat
GBBernard gets a 5 star review Bernard gets a 5 star review. We have struggled w plumberstock for more than a month or two trying to replace a damaged refractory. We were getting very discouraged w plumberstock’s service. After many letters to Felicia and Christy, finally today Bernard got behind it and we finally have our refractory in the mail! Thankyou Bernard! Norrine Kaat