Denise oliver
GBAaron was very helpful with my problem Customer service person, Aaron was very helpful when my Toto toilet was damaged in transit. He responded quickly and ordered a new to be shipped.
Filipp Strigunov
GBMia Sugabo answered all my questions… Mia Sugabo answered all my questions and I am good to make informed decision with my orders.
Jayson Scheuer
GBGood People... I initially had an issue with a toilet I purchased. I reached out to the company directly and they fully resolved the situation. There is nothing better than a company that stands by their product. D+ For the Mistake, Things Happen... A++ For Fixing It and Making It Right... Would recommend!
Harry
GBAaron V was pleasant and provided me… Aaron V was pleasant and provided me with the required information promptly and professionally. Thanks!
Joe Mecca
GBOnce I found the best way to connect… Once I found the best way to connect for customer service (chat box), everything went smoothly. What they can improve is posting tracking information to the order, I was concerned my order did not ship because no tracking information was posted on any of the 3 orders - as it turns out, the order shipped pretty much the same day and will arrive within 3 days or my order.