Dave DeWolfe
GBI needed a couple parts for my pump I needed a couple parts for my pump. I bought them Plumbers Stock through the internet. Being a new customer I was unsure about their process. After a hort time I contacted them by email to find out the process. Bernard Mijares responded and he looked into my order, explained the process timeline, where my order stood and sent me. A tracking # when it became available. Who does this today?
Randy
GBAll arrived undamaged and exactly as… All arrived undamaged and exactly as ordered. The order was shipped in two pieces and was separated during shipping. Aaron did a great job addressing and communicating the status -- all arrived only 2 days apart.
Denise oliver
GBAaron was very helpful with my problem Customer service person, Aaron was very helpful when my Toto toilet was damaged in transit. He responded quickly and ordered a new to be shipped.
Diana Rezekalla
GBJake was very helpful and super nice Jake was very helpful and super nice. Great customer service!
Filipp Strigunov
GBMia Sugabo answered all my questions… Mia Sugabo answered all my questions and I am good to make informed decision with my orders.