Joe Mecca
GBOnce I found the best way to connect… Once I found the best way to connect for customer service (chat box), everything went smoothly. What they can improve is posting tracking information to the order, I was concerned my order did not ship because no tracking information was posted on any of the 3 orders - as it turns out, the order shipped pretty much the same day and will arrive within 3 days or my order.
Darrin
GBAaron was extremely helpful working through payment issues Aaron was extremely helpful working through payment issues when a completely weird fraud alert landed on my payment. We had to go round and round, but finally got to a workable solution. Their payment processing service has a LOT of improvements it needs.
Valerie
GBWe received only part of our order We received part of our order, then we got an email saying that we haven't been forgotten, then we received e-mails asking if we were satisfied with our order. We are waiting for the rest of our order, and will be able to respond to that when it arrives. We have heard nothing about when it will ship/arrive.
Sharyn Briese
GBDidn't receive items and items received… Didn't receive items and items received super late! Customer service is absurd. They indicate they don't show my order on their system and their system provided didn't information. Will not order from here again. Total bait and switch..
customer
GBOutstanding Response Time Aaron was fantastic to work with. He was immediately responsive at every turn; helped turn a small issue with the order into a great experience. I’ll be back because of his efforts. Thanks, Aaron!