I needed a couple parts for my pump I needed a couple parts for my pump. I bought them Plumbers Stock through the internet. Being a new customer I was unsure about their process. After a hort time I contacted them by email to find out the process. Bernard Mijares responded and he looked into my order, explained the process timeline, where my order stood and sent me. A tracking # when it became available. Who does this today?

Aaron was very helpful with my problem Customer service person, Aaron was very helpful when my Toto toilet was damaged in transit. He responded quickly and ordered a new to be shipped.

PlumbersStock provided the best deal I… PlumbersStock provided the best deal I found on a Toto toilet. Great price and great service! They took the time to walk me through their purchasing process when my on line purchase was improperly rejected. My salesman was professional & courteous and took the time necessary to explain the situation, complete the sale and make sure it went through successfully. Highly recommend this company!

Once I found the best way to connect… Once I found the best way to connect for customer service (chat box), everything went smoothly. What they can improve is posting tracking information to the order, I was concerned my order did not ship because no tracking information was posted on any of the 3 orders - as it turns out, the order shipped pretty much the same day and will arrive within 3 days or my order.

Amazing Customer Service! I recently purchased something that I needed to return. When I called customer service, Frank was able to initiate the return and emailed me the paperwork I would need. He then gave me great directions for sending the item back and was extremely knowledgeable and friendly! I appreciated Frank's service so much, that the next time I need any plumbing fixtures for my home, Plumbers Stock will be the first site I visit! Thanks, Frank!