Sean Trammell
GBMJ was great I was asking about an… MJ was great I was asking about an order update and he found out that it had shipped out but the tracking number was not available yet...that's the carrier just waiting on it . Otherwise he was great letting me know that it had left the warehouse
Jayson Scheuer
GBGood People... I initially had an issue with a toilet I purchased. I reached out to the company directly and they fully resolved the situation. There is nothing better than a company that stands by their product. D+ For the Mistake, Things Happen... A++ For Fixing It and Making It Right... Would recommend!
customer
GBOutstanding Response Time Aaron was fantastic to work with. He was immediately responsive at every turn; helped turn a small issue with the order into a great experience. I’ll be back because of his efforts. Thanks, Aaron!
Marcel G
GBI received 2nd time wrong size product I received 2nd time wrong size product. I got too much headache from plumbersstock.com Customer Service. I was on call holding for a long time to resolve the issues and after a long period they dropped the call. Finally, I receive the return labor. I hope they will give us the money back.
Joe Mecca
GBOnce I found the best way to connect… Once I found the best way to connect for customer service (chat box), everything went smoothly. What they can improve is posting tracking information to the order, I was concerned my order did not ship because no tracking information was posted on any of the 3 orders - as it turns out, the order shipped pretty much the same day and will arrive within 3 days or my order.