Marcel G
GBI received 2nd time wrong size product I received 2nd time wrong size product. I got too much headache from plumbersstock.com Customer Service. I was on call holding for a long time to resolve the issues and after a long period they dropped the call. Finally, I receive the return labor. I hope they will give us the money back.
Darrin
GBAaron was extremely helpful working through payment issues Aaron was extremely helpful working through payment issues when a completely weird fraud alert landed on my payment. We had to go round and round, but finally got to a workable solution. Their payment processing service has a LOT of improvements it needs.
Denise oliver
GBAaron was very helpful with my problem Customer service person, Aaron was very helpful when my Toto toilet was damaged in transit. He responded quickly and ordered a new to be shipped.
hikeacanyon
GBAmazing Customer Service! I recently purchased something that I needed to return. When I called customer service, Frank was able to initiate the return and emailed me the paperwork I would need. He then gave me great directions for sending the item back and was extremely knowledgeable and friendly! I appreciated Frank's service so much, that the next time I need any plumbing fixtures for my home, Plumbers Stock will be the first site I visit! Thanks, Frank!
Dave DeWolfe
GBI needed a couple parts for my pump I needed a couple parts for my pump. I bought them Plumbers Stock through the internet. Being a new customer I was unsure about their process. After a hort time I contacted them by email to find out the process. Bernard Mijares responded and he looked into my order, explained the process timeline, where my order stood and sent me. A tracking # when it became available. Who does this today?