Once I found the best way to connect… Once I found the best way to connect for customer service (chat box), everything went smoothly. What they can improve is posting tracking information to the order, I was concerned my order did not ship because no tracking information was posted on any of the 3 orders - as it turns out, the order shipped pretty much the same day and will arrive within 3 days or my order.

Aaron was very helpful with my problem Customer service person, Aaron was very helpful when my Toto toilet was damaged in transit. He responded quickly and ordered a new to be shipped.

Amazing Customer Service! I recently purchased something that I needed to return. When I called customer service, Frank was able to initiate the return and emailed me the paperwork I would need. He then gave me great directions for sending the item back and was extremely knowledgeable and friendly! I appreciated Frank's service so much, that the next time I need any plumbing fixtures for my home, Plumbers Stock will be the first site I visit! Thanks, Frank!

I needed a couple parts for my pump I needed a couple parts for my pump. I bought them Plumbers Stock through the internet. Being a new customer I was unsure about their process. After a hort time I contacted them by email to find out the process. Bernard Mijares responded and he looked into my order, explained the process timeline, where my order stood and sent me. A tracking # when it became available. Who does this today?

MJ Geanga with customer service has… MJ Geanga with customer service has worked deligently to satisfy so extra ordinary needs I have had. Three times I had to have to ship date of my order changed and three times the changes were made without a hitch. Thanks to MJ I will be looking to place additional orders with Plumber Stock has my need arise. Thanks again MJ DL in Utah