Amazing Customer Service! I recently purchased something that I needed to return. When I called customer service, Frank was able to initiate the return and emailed me the paperwork I would need. He then gave me great directions for sending the item back and was extremely knowledgeable and friendly! I appreciated Frank's service so much, that the next time I need any plumbing fixtures for my home, Plumbers Stock will be the first site I visit! Thanks, Frank!

Once I found the best way to connect… Once I found the best way to connect for customer service (chat box), everything went smoothly. What they can improve is posting tracking information to the order, I was concerned my order did not ship because no tracking information was posted on any of the 3 orders - as it turns out, the order shipped pretty much the same day and will arrive within 3 days or my order.

Aaron V was pleasant and provided me… Aaron V was pleasant and provided me with the required information promptly and professionally. Thanks!

Didn't receive items and items received… Didn't receive items and items received super late! Customer service is absurd. They indicate they don't show my order on their system and their system provided didn't information. Will not order from here again. Total bait and switch..

Bernard gets a 5 star review Bernard gets a 5 star review. We have struggled w plumberstock for more than a month or two trying to replace a damaged refractory. We were getting very discouraged w plumberstock’s service. After many letters to Felicia and Christy, finally today Bernard got behind it and we finally have our refractory in the mail! Thankyou Bernard! Norrine Kaat