We received only part of our order We received part of our order, then we got an email saying that we haven't been forgotten, then we received e-mails asking if we were satisfied with our order. We are waiting for the rest of our order, and will be able to respond to that when it arrives. We have heard nothing about when it will ship/arrive.

Outstanding Response Time Aaron was fantastic to work with. He was immediately responsive at every turn; helped turn a small issue with the order into a great experience. I’ll be back because of his efforts. Thanks, Aaron!

Once I found the best way to connect… Once I found the best way to connect for customer service (chat box), everything went smoothly. What they can improve is posting tracking information to the order, I was concerned my order did not ship because no tracking information was posted on any of the 3 orders - as it turns out, the order shipped pretty much the same day and will arrive within 3 days or my order.

I received 2nd time wrong size product I received 2nd time wrong size product. I got too much headache from plumbersstock.com Customer Service. I was on call holding for a long time to resolve the issues and after a long period they dropped the call. Finally, I receive the return labor. I hope they will give us the money back.

PlumbersStock provided the best deal I… PlumbersStock provided the best deal I found on a Toto toilet. Great price and great service! They took the time to walk me through their purchasing process when my on line purchase was improperly rejected. My salesman was professional & courteous and took the time necessary to explain the situation, complete the sale and make sure it went through successfully. Highly recommend this company!