Joe Mecca
GBOnce I found the best way to connect… Once I found the best way to connect for customer service (chat box), everything went smoothly. What they can improve is posting tracking information to the order, I was concerned my order did not ship because no tracking information was posted on any of the 3 orders - as it turns out, the order shipped pretty much the same day and will arrive within 3 days or my order.
Marcel G
GBI received 2nd time wrong size product I received 2nd time wrong size product. I got too much headache from plumbersstock.com Customer Service. I was on call holding for a long time to resolve the issues and after a long period they dropped the call. Finally, I receive the return labor. I hope they will give us the money back.
Harry
GBAaron V was pleasant and provided me… Aaron V was pleasant and provided me with the required information promptly and professionally. Thanks!
Denise oliver
GBAaron was very helpful with my problem Customer service person, Aaron was very helpful when my Toto toilet was damaged in transit. He responded quickly and ordered a new to be shipped.
ChrisS
GBService and pricing top-notch in a difficult supply environment Bernard has been extremely helpful in effectively communicating by email about the order status (six items from the manufacturer) as well as been very accommodating by shipping the available items (received via FedEx today) while waiting for the remainder to arrive. Much appreciated!! It can be stressful these days with supply chain issues but Plumbersstock has done a great deal to alleviate a lot of that worry. John has also been very helpful with responses to phone call status checks. Well done!!