Good People... I initially had an issue with a toilet I purchased. I reached out to the company directly and they fully resolved the situation. There is nothing better than a company that stands by their product. D+ For the Mistake, Things Happen... A++ For Fixing It and Making It Right... Would recommend!

Aaron was extremely helpful working through payment issues Aaron was extremely helpful working through payment issues when a completely weird fraud alert landed on my payment. We had to go round and round, but finally got to a workable solution. Their payment processing service has a LOT of improvements it needs.

Once I found the best way to connect… Once I found the best way to connect for customer service (chat box), everything went smoothly. What they can improve is posting tracking information to the order, I was concerned my order did not ship because no tracking information was posted on any of the 3 orders - as it turns out, the order shipped pretty much the same day and will arrive within 3 days or my order.

PlumbersStock provided the best deal I… PlumbersStock provided the best deal I found on a Toto toilet. Great price and great service! They took the time to walk me through their purchasing process when my on line purchase was improperly rejected. My salesman was professional & courteous and took the time necessary to explain the situation, complete the sale and make sure it went through successfully. Highly recommend this company!

Bernard gets a 5 star review Bernard gets a 5 star review. We have struggled w plumberstock for more than a month or two trying to replace a damaged refractory. We were getting very discouraged w plumberstock’s service. After many letters to Felicia and Christy, finally today Bernard got behind it and we finally have our refractory in the mail! Thankyou Bernard! Norrine Kaat