Valerie
GBWe received only part of our order We received part of our order, then we got an email saying that we haven't been forgotten, then we received e-mails asking if we were satisfied with our order. We are waiting for the rest of our order, and will be able to respond to that when it arrives. We have heard nothing about when it will ship/arrive.
Denise oliver
GBAaron was very helpful with my problem Customer service person, Aaron was very helpful when my Toto toilet was damaged in transit. He responded quickly and ordered a new to be shipped.
Pete
GBJohn Teves was very helpful he answered… John Teves was very helpful he answered all of my questions and got me the information I needed He’s a asset too you company
Marcel G
GBI received 2nd time wrong size product I received 2nd time wrong size product. I got too much headache from plumbersstock.com Customer Service. I was on call holding for a long time to resolve the issues and after a long period they dropped the call. Finally, I receive the return labor. I hope they will give us the money back.
Darrin
GBAaron was extremely helpful working through payment issues Aaron was extremely helpful working through payment issues when a completely weird fraud alert landed on my payment. We had to go round and round, but finally got to a workable solution. Their payment processing service has a LOT of improvements it needs.