Dave DeWolfe
GBI needed a couple parts for my pump I needed a couple parts for my pump. I bought them Plumbers Stock through the internet. Being a new customer I was unsure about their process. After a hort time I contacted them by email to find out the process. Bernard Mijares responded and he looked into my order, explained the process timeline, where my order stood and sent me. A tracking # when it became available. Who does this today?
customer
GBOutstanding Response Time Aaron was fantastic to work with. He was immediately responsive at every turn; helped turn a small issue with the order into a great experience. I’ll be back because of his efforts. Thanks, Aaron!
Pete
GBJohn Teves was very helpful he answered… John Teves was very helpful he answered all of my questions and got me the information I needed He’s a asset too you company
ChrisS
GBService and pricing top-notch in a difficult supply environment Bernard has been extremely helpful in effectively communicating by email about the order status (six items from the manufacturer) as well as been very accommodating by shipping the available items (received via FedEx today) while waiting for the remainder to arrive. Much appreciated!! It can be stressful these days with supply chain issues but Plumbersstock has done a great deal to alleviate a lot of that worry. John has also been very helpful with responses to phone call status checks. Well done!!
hikeacanyon
GBAmazing Customer Service! I recently purchased something that I needed to return. When I called customer service, Frank was able to initiate the return and emailed me the paperwork I would need. He then gave me great directions for sending the item back and was extremely knowledgeable and friendly! I appreciated Frank's service so much, that the next time I need any plumbing fixtures for my home, Plumbers Stock will be the first site I visit! Thanks, Frank!