Envision Security - all about customer service! After being with a different security company for 18 years... one we liked and were satisfied with, someone from Envision stopped by wanting us to switch! I had one challenge for them - convince us we need to switch! We were super impressed with the technology... but, more importantly, the personal attention to detail and making sure all our questions were answered. So far, we are super happy all around!

Satisfied!! I am very satisfied with the service i received from Envision. Manager, Joe explained everything about my security system. He was very well informed and professional. His assistant, Jessie was very informed as well. Dillon installed my new system without any issues and he was very neat and he collected all the empty boxes before throwing them away. Thanks guys for a job well done!!

Great service We were contacted 1 business day after requesting service. Our alarm was installed and working 48 hours later. Fred, our service tech, was very knowledgeable and courteous. He was able to answer questions and explain how to program the alarm. We are happy with the mobile application-it is so nice to confirm that we set the alarm after we leave.

New customer review The techs were able to use all of our old hard wired system (except the keypad and controller of course) and also added a couple of new devices. Overall the service was prompt and the system was up and running within an hour of his arrival. The sales guys were very courteous and were able to answer all of my questions. They also called me right back after leaving a voicemail. Good customer service.

Envision security review There was a bit of a push from the sales person. Understandable but a bit aggressive. A person who may not be able to sift through this to get to the meat and potatoes of what Envision is offering may not get there with this kind of sales pitch. Installer was strong. Helpful, positive, and efficient. System seems fairly easy to use and very tech focused. Monthly monitoring seems a bit high. A bit concerned about that for sure.