Very satisfy customer I was very satisfy and pleased with the rep Ryan Pickering that came to my home. He was pleasant, personable and very knowledgeable about the security system. The installer was prompt and explained how to download the app to my cell phone, which I LOVE!!! I can operate my alarm and my garage door from my cell phone. I am so glad that I switch over to Envision and recommend others too.

Needs work on customer service communicating with each other My thermostats were hooked up incorrectly and my AC and Heater ran for 3 days straight at the same time! I contacted the company and they sent out a repairman but it took 3 visits to fix the problem. I cancelled my contract until everything was fixed. They promised to pay for the difference in my electricity bill. It is about 2 weeks and someone finally showed up with a corrected contract. They did give me some free months and also threw in some extras. Things are resolved but I had to go through several people to get this straightened out.

Great company! We were very pleased with the experience. We are first time home buyers and weren't quite sure how the whole process worked. Willy was very knowledgable and walked us through the process. Both willy and his manager were very friendly and polite. The installer was very knowledgable and tailored the installation to our needs. Overall it was great customer service and the alarm works great!!

We had an Envision security for 11… We had an Envision security for 11 years they're amazing. Whenever we have a problem they're there to address it. One of the best experiences we've had with a local company.

Great security service! First security system my family has had and we are glad we went with Envision. Easy to use and simple concept to understand. The reason for 4 out of 5 stars as I have home automation equipment that I wish could be controlled by their app but another than that I have had a great experience.