New customer review The techs were able to use all of our old hard wired system (except the keypad and controller of course) and also added a couple of new devices. Overall the service was prompt and the system was up and running within an hour of his arrival. The sales guys were very courteous and were able to answer all of my questions. They also called me right back after leaving a voicemail. Good customer service.

Safe & Sound After the birth of our daughter, my husband and I knew home security would be very important. Not only for the peace-of-mind it would give us while we are away from home but having the doors/windows alert us when they open helps keep an extra "eye" on where our daughter is in the house. The best feeling is knowing you're family is safe and sound.

Great service We were contacted 1 business day after requesting service. Our alarm was installed and working 48 hours later. Fred, our service tech, was very knowledgeable and courteous. He was able to answer questions and explain how to program the alarm. We are happy with the mobile application-it is so nice to confirm that we set the alarm after we leave.

Envision Security - all about customer service! After being with a different security company for 18 years... one we liked and were satisfied with, someone from Envision stopped by wanting us to switch! I had one challenge for them - convince us we need to switch! We were super impressed with the technology... but, more importantly, the personal attention to detail and making sure all our questions were answered. So far, we are super happy all around!

Envision Security-Proud to make the switch!!!! We switced from ADT to Envision and so far, couldn't be happier. There sales people and installers were very friendly and personable. They did not have to install new equipment (outside of a new panel) as they were able to piggyback off the ADT stuff. Not only are we saving about $10 a month vs. ADT, but the system seems to work much better with quite a few additional perks(full access to all systems thru our phones) that our old ADT system did not provide. The only small issue is we can't always get the garage door to open using our phone. But that may be an internet connection issue and not a product issue. Great product, great price, great customer service.