E.Trevino
GBEnvision security review There was a bit of a push from the sales person. Understandable but a bit aggressive. A person who may not be able to sift through this to get to the meat and potatoes of what Envision is offering may not get there with this kind of sales pitch. Installer was strong. Helpful, positive, and efficient. System seems fairly easy to use and very tech focused. Monthly monitoring seems a bit high. A bit concerned about that for sure.
Guadalupe
GBThe price and the product are the best I did my researched and compare not only the price but also the equipment and service with 7 other companies. The reason I choose Envision is because they provided me with the equipment that worked for my home not what worked for them. The salesperson took the time to explain everything and helped me put together a package that fit my home and my pocket. I haven't had any problems with the alarm and feel safe knowing my home is well protected.
Garrison
GBGreat company! We were very pleased with the experience. We are first time home buyers and weren't quite sure how the whole process worked. Willy was very knowledgable and walked us through the process. Both willy and his manager were very friendly and polite. The installer was very knowledgable and tailored the installation to our needs. Overall it was great customer service and the alarm works great!!
Elaine Gillund
GBNeeds work on customer service communicating with each other My thermostats were hooked up incorrectly and my AC and Heater ran for 3 days straight at the same time! I contacted the company and they sent out a repairman but it took 3 visits to fix the problem. I cancelled my contract until everything was fixed. They promised to pay for the difference in my electricity bill. It is about 2 weeks and someone finally showed up with a corrected contract. They did give me some free months and also threw in some extras. Things are resolved but I had to go through several people to get this straightened out.
Isaiah
GB10+ Year Customer of Envision Envision Security has been my security company since 2011 for my home in Glendale, AZ. I've always had excellent interactions with their team of Techs, CSR's, and Sales people. I love the system and all the smart features I have access to for my home. Definitely a recommended and reliable company.