Safe & Sound After the birth of our daughter, my husband and I knew home security would be very important. Not only for the peace-of-mind it would give us while we are away from home but having the doors/windows alert us when they open helps keep an extra "eye" on where our daughter is in the house. The best feeling is knowing you're family is safe and sound.

New customer review The techs were able to use all of our old hard wired system (except the keypad and controller of course) and also added a couple of new devices. Overall the service was prompt and the system was up and running within an hour of his arrival. The sales guys were very courteous and were able to answer all of my questions. They also called me right back after leaving a voicemail. Good customer service.

Very satisfy customer I was very satisfy and pleased with the rep Ryan Pickering that came to my home. He was pleasant, personable and very knowledgeable about the security system. The installer was prompt and explained how to download the app to my cell phone, which I LOVE!!! I can operate my alarm and my garage door from my cell phone. I am so glad that I switch over to Envision and recommend others too.

Needs work on customer service communicating with each other My thermostats were hooked up incorrectly and my AC and Heater ran for 3 days straight at the same time! I contacted the company and they sent out a repairman but it took 3 visits to fix the problem. I cancelled my contract until everything was fixed. They promised to pay for the difference in my electricity bill. It is about 2 weeks and someone finally showed up with a corrected contract. They did give me some free months and also threw in some extras. Things are resolved but I had to go through several people to get this straightened out.

Much better than ADT! We were with ADT for 4 years and switched to Envision. When the envision tech installed the system on a Saturday, I called ADT on Monday to terminate service and let them know that since their device was cut off on Saturday and we had nor received any phone calls from them to see if we were ok. Since getting envision, the alarm has gone off once because we forgot to disarm before we opened the door and they called right away.