The price and the product are the best I did my researched and compare not only the price but also the equipment and service with 7 other companies. The reason I choose Envision is because they provided me with the equipment that worked for my home not what worked for them. The salesperson took the time to explain everything and helped me put together a package that fit my home and my pocket. I haven't had any problems with the alarm and feel safe knowing my home is well protected.

New install and service The sales person took the time to explain options, service. We had a lot of questions The installers took time to review system and help determine best placement for pan/tilt camera. The next morning one of the 4-yr old girls tried to open the door prior to the alarm being disarmed and the system worked appropriately. We were contacted and able to let them know that all was ok. I would certainly recommend them to others. Fast, friendly service that provides a great level of protection.

Envision security review There was a bit of a push from the sales person. Understandable but a bit aggressive. A person who may not be able to sift through this to get to the meat and potatoes of what Envision is offering may not get there with this kind of sales pitch. Installer was strong. Helpful, positive, and efficient. System seems fairly easy to use and very tech focused. Monthly monitoring seems a bit high. A bit concerned about that for sure.

Needs work on customer service communicating with each other My thermostats were hooked up incorrectly and my AC and Heater ran for 3 days straight at the same time! I contacted the company and they sent out a repairman but it took 3 visits to fix the problem. I cancelled my contract until everything was fixed. They promised to pay for the difference in my electricity bill. It is about 2 weeks and someone finally showed up with a corrected contract. They did give me some free months and also threw in some extras. Things are resolved but I had to go through several people to get this straightened out.

Very satisfy customer I was very satisfy and pleased with the rep Ryan Pickering that came to my home. He was pleasant, personable and very knowledgeable about the security system. The installer was prompt and explained how to download the app to my cell phone, which I LOVE!!! I can operate my alarm and my garage door from my cell phone. I am so glad that I switch over to Envision and recommend others too.