Ron Lord
USIt's me It's me, again! Yesterday Luis was at my front door to install the carpet on my stairway. What a wonderful man! Very personable and knowledgeable about the installation that can be challenging with stairways! He is a very hard worker and, I believe, a perfectionist! (Which is very important to the customer!) "Mi casa, su casa," I told him as he began his work. And, indeed, he installed my carpet as he would have installed his own! He did an excellent job! Thank you, Luis! Again, I say, do not hesitate to call Independent Carpet One for all your flooring needs!
Abigail Cortez
USGreat experience from start to finish Great experience from start to finish! Bob, my salesman, was fantastic. I was interested in sheet vinyl flooring and he helped me pick out several possibilities. I was able to take large samples home to try them in my space to see which worked best. Install was about 2 - 3 weeks from order. Scheduling install was very easy and they worked with my schedule. The installer, was fantastic! He was very concerned with my happiness with the product and installation. The new flooring looks great and feels good under foot. I am very happy and would highly recommend!
Jim Potter & Carolyn Nugent
USWe just had new Karastan SmartStrand… We just had new Karastan SmartStrand carpeting put in our living room by Independent Carpet One in Westland. Our experience with the sales person, Jeane Salter was exceptional. She helped us find the perfect carpet for our home. The installers, Doug and Jason, were very professional. They did such an amazing job. We absolutely love this carpet.
Dan & Lindsey
USUndecided My wife and I wanted new carpet for our family room and bedrooms. After shopping around all over town we still could not decide what we wanted. With all the different grades/types/warranties of carpet we really didn’t unstable what fit our needs. The sales person Jeanne showed tremendous patience and was a great help as she showed us basically all the carpet in the store, explaining the differences and making sure we got quality carpet for a fair price.
Dan Yensch
USCarpet and LVT installation Jeane was very helpful with picking carpet and LVT flooring. We had multiple combinations laid out all over the showroom and then let me take samples home to see what really worked with my space. The installers were great and asked questions about how I would like difficult areas finished off.