Once again Once again, Cathy has been on top of our flooring needs! Currently having wood floors installed throughout a new build and the job is going perfectly (after she was tactfully able to circumvent some builder issues!). She has all the ideas and suggestions as a professional with a good eye for design. Our installer is also very friendly and is very careful and neat, an important factor especially with wood flooring. Can't wait till it's all done - AND, to be able to live in our new home! Thanx Cathy and Independent Carpet One Westland!

I have a large bubble on my floor I have a large bubble on my floor. Although I told the salesman and the two men who came to repair other problems and someone named Jim, no one has contacted me. I have a party for 40 scheduled for 12/10 and what is on the floor is a trip hazard. Also, the men who came out to repair other problems insisted no one had touched the dishwasher, even though someone must have done something because it makes a terrible noise when opening and shutting and I have to slam it to get it to work.

We just had new Karastan SmartStrand… We just had new Karastan SmartStrand carpeting put in our living room by Independent Carpet One in Westland. Our experience with the sales person, Jeane Salter was exceptional. She helped us find the perfect carpet for our home. The installers, Doug and Jason, were very professional. They did such an amazing job. We absolutely love this carpet.

Undecided My wife and I wanted new carpet for our family room and bedrooms. After shopping around all over town we still could not decide what we wanted. With all the different grades/types/warranties of carpet we really didn’t unstable what fit our needs. The sales person Jeanne showed tremendous patience and was a great help as she showed us basically all the carpet in the store, explaining the differences and making sure we got quality carpet for a fair price.

Fantastic service, great products, won’t shop anywhere else! Wonderful staff, huge help in deciding what carpet is best for your needs. Great service, installation. Looking forward to getting the new vertical blinds this week! Bought our kitchen flooring here last year. Won’t shop anywhere else, you won’t get the attention and service you need anywhere else!!