Marcelo Delich
GBFull satisfaction In all honesty, I couldn’t have felt more comfortable with the experience. Jason at the store walked us through our options, paying close attention to our expectations without forcing us to upgrade or go above our budget. He listened attentively to what we could afford, and provided us with options to satisfy our needs. The installation team rocked! Fast and efficient :)
Lauren B.
GBWe are so happy with our new floors… We are so happy with our new floors from Independent Carpet One! Every step of the process was great. Our salesman Cameron was so helpful and patient, and helped us pick the best flooring for our home. The installation team did an excellent job. They worked so quickly while still having remarkable attention to detail. Will definitely be using them for future work and will recommend to all our friends and family
Jim Potter & Carolyn Nugent
GBWe just had new Karastan SmartStrand… We just had new Karastan SmartStrand carpeting put in our living room by Independent Carpet One in Westland. Our experience with the sales person, Jeane Salter was exceptional. She helped us find the perfect carpet for our home. The installers, Doug and Jason, were very professional. They did such an amazing job. We absolutely love this carpet.
Jo
GBOnce again Once again, Cathy has been on top of our flooring needs! Currently having wood floors installed throughout a new build and the job is going perfectly (after she was tactfully able to circumvent some builder issues!). She has all the ideas and suggestions as a professional with a good eye for design. Our installer is also very friendly and is very careful and neat, an important factor especially with wood flooring. Can't wait till it's all done - AND, to be able to live in our new home! Thanx Cathy and Independent Carpet One Westland!
Hiawatha Robinson
GBMy customer is very unhappy we have…WITH THE NEW FLOOR AND CARPET PAD My customer is very unhappy we have been trying to get the customer concerns taken care of. 1. Bubble in the new floor 2. Carpet has a hump in the pad. 3. Carpet was not iron on the joint. Gary is going to the job Wednesday May 23, 2018 I hope Gary can get the problem corrected. i was satisfied with the service from Bob Francavilla and the sales person Jennie they are doing everything to help. They are good sales persons. THANKS, HIAWATHA IMPACT CONSTRUCTION