IJW
USConsider before purchasing... It started with the estimate in which the salesman, Bob Francavilla, tried to gouge us with the initial estimate. Unfortunately, he did not know we had already received an estimate from another company before going there. It took bartering which I was not happy with, but eventually, we agreed on a fair price. The day of the installation, the installers were two hours late. They used my bathroom and did not clean up after themselves. Once finished installing the carpet, they did not vacuum and left their garbage and scraps. On a positive note, the salesman Bob did offer to come to my house and vacuum. Unfortunately, I could not wait because I had to be somewhere which I was late for because the installers were two hours late. There was no follow up call from Bob. I will not go back and do not recommend them to anyone.
Elizabeth Pawlowski
USI habe been working with independent… I habe been working with independent carpet lifter than i can remember. Bob Francavilla (sp?) Has always helped me with every project i have had, giving me the best price in town. I world never go anywhere else for my flooring needs.
Marcelo Delich
USFull satisfaction In all honesty, I couldn’t have felt more comfortable with the experience. Jason at the store walked us through our options, paying close attention to our expectations without forcing us to upgrade or go above our budget. He listened attentively to what we could afford, and provided us with options to satisfy our needs. The installation team rocked! Fast and efficient :)
Retro2deb
USFantastic service, great products, won’t shop anywhere else! Wonderful staff, huge help in deciding what carpet is best for your needs. Great service, installation. Looking forward to getting the new vertical blinds this week! Bought our kitchen flooring here last year. Won’t shop anywhere else, you won’t get the attention and service you need anywhere else!!
Susie Stefani
USWorking with Independent Carpet One … Working with Independent Carpet One Westland has been an absolute pleasure. Cathy went above and beyond to coordinate the best flooring with our paint and the carpet we chose really made the whole room! The installer Joe Bazzoun, and his crew, moved any furniture that needed to be moved and installed the carpet quickly and efficiently. They cleaned every scrap up and left the place spotless. From start to finish, I would 100% recommend Independent Carpet One!