Apartment complex in dayton feeling secure thanks to byrna Monday evening the byrna sd was the tool for the job! Lately here in dayton ohio crime is running wild due to the lefts bond reform and strick policies that work against the boys in blue. The last few years have been almost un real howuch crime we have had in our apartment community. Quiet community with mostly students in constant fear that their property and selves are in constant danger because we are right on the edge of dayton. They are not wrong we have had dozens of cars and storages broken into around 25 cars stolen from other places dumped in our lot. Residents being harrased for cigarettes coffee or other hand outs and Close to 100 reports of vagrants high and passed out in common areas. They don't just sleep in halls they destroy property carpets hand rails ect. Our basements and shops broken into multiple times. Every time we call local police and every time nothing is done. We have even had video evidence the cops refused to process as they felt it to be a waste of their time thanks to bond reform.I have been a maintenance tech here for a while and live on property. Late Monday night. I came across a vagrant that we have had many complaints about specifically in which police were called and did nothing not even a follow up and naturally asked him to leave the property and idenfied myself and job title here. He was Belligerent I assume from narcotics based on his eyes. This was the second encounter with this individual that day around lunch time my coworker chased him off. Anyway he starts talking a bunch of crap and walking towards the front of the property with me just a few steps behind. After about 25 yards he stops turns and lunges toward me and reaches for his pocket. I'm happy to say this point I reached for my byrna sd and put three byrna max rounds extremely accurately into his sternum and I did not have to find out what was in his pocket he ran off screaming choking and puking I doubt he will return. Thank you byrna on behalf of my residents and me we appreciate the safety you provided with out lethal force!

Responsive and Positively Evolving Company It's great to see Byrna develop solid products and continually seek to improve based on customer feedback and requests. Their public outreach, social media, and videos help raise awareness and promote best practices for personal defense. On 5 Sep 2023, I called customer service with a bunch of questions. I spoke with Christine G. who did a great job of answering all my questions. I already had a positive opinion of Byrna, but after that call I'm even more impressed. Looking forward to see more excellence and innovation in the years ahead.

This customer service rep was knowledgeable. This customer service rep was friendly, knowledgeable, and gave me straight dope. As a result, I made a purchase and may buy a second Byrna for my daughter.

Non Gun Type Kane Not a gun person. In fact I am anti gun, so this makes me feel better when getting a defense unit. Mostly for pig deterrence. However this shall be a solid item to learn GUN SAFETY. Thank you to agent, very knowledgeable! Shall purchase and refer others once I’ve gotten the feel of it. Mahalo

I had an issue with a purchase I made… I had an issue with a purchase I made at Byrna. The representative who assisted me guided me through the process of returning the items I purchased erroneously. I appreciate this because I have been burned by other on line vendors return policies. The representative was well informed, courteous, and displayed an actual willingness and enthusiasm to help me with my problem. Thank you Byrna customer service!