Byrna is FANTASTIC! Byrna is FANTASTIC! Not only do they make a quality product - they stand behind their products and customers! We had a slight issue with our Byrna target we purchased, and after reaching out they resolved it (Maria, in particular!) quickly. Much appreciated, Byrna!

Non Gun Type Kane Not a gun person. In fact I am anti gun, so this makes me feel better when getting a defense unit. Mostly for pig deterrence. However this shall be a solid item to learn GUN SAFETY. Thank you to agent, very knowledgeable! Shall purchase and refer others once I’ve gotten the feel of it. Mahalo

Compliments to the customer service… Compliments to the customer service department, Maria in particular. An item had been left out of my order and she promptly handled it. However, when I received the wrong item I had to contact her for the second time. She apologized and once again quickly helped me. She was polite and professional with her service.

Awesome Customer Service - Price Adjustment on Recent Order I placed an order with Byrna and two days later a limited time promo for 10% off was announced. I contacted Byrna through their chat facility asking if the discount could be applied to the order I had just placed and within a couple of minutes it was done. Thank you William H! This was my first experience with Byrna Customer Service and I'm impressed. The process couldn't have been easier. I'm using the savings realized to purchase additional products from Byrna.

I purchased the Mission 4 rifle Make sure that you follow the manufacturers storing instructions for the Mission 4 rifle. It is different than the pistol. Incorrect storage will result in drainage of the CO2 cartridge.