Awesome customer service Love my SD accurate and packs a punch Also Awesome customer service had small issue with an accessory and customer support answered fast and replacement was on its way with in 24hrs.

Byrna shots and roll! I just loved my new "toy" and want to thank everybody "behind" this great safety idea especially to Maria Dutt at Byrna Customer Service for making this amazing product even better than it's already is. Sincerely, Sylvio da Cunha

UPS delivered my Byrna to the wrong… UPS delivered my Byrna to the wrong address. Byrna customer service was alerted and immediately put in a replacement order while waiting to see if i could find my original order. Byrna’s prompt response gave me a wonderful feeling that someone there was looking after me and actually cared. Cudos to Byrna and Maria for coming to the rescue.

I really love the company Byrna I really love the company Byrna, and what they do or what they stand for. I love their customer satisfaction and supports. They also have great products for nonlethal self-defense. Highly recommend. I’m very impressed with the customer service and very satisfied with fulfilling any questions or concerns or problems I may have had with a delivery and their products are flawless

Responsive and Positively Evolving Company It's great to see Byrna develop solid products and continually seek to improve based on customer feedback and requests. Their public outreach, social media, and videos help raise awareness and promote best practices for personal defense. On 5 Sep 2023, I called customer service with a bunch of questions. I spoke with Christine G. who did a great job of answering all my questions. I already had a positive opinion of Byrna, but after that call I'm even more impressed. Looking forward to see more excellence and innovation in the years ahead.