Apartment complex in dayton feeling secure thanks to byrna Monday evening the byrna sd was the tool for the job! Lately here in dayton ohio crime is running wild due to the lefts bond reform and strick policies that work against the boys in blue. The last few years have been almost un real howuch crime we have had in our apartment community. Quiet community with mostly students in constant fear that their property and selves are in constant danger because we are right on the edge of dayton. They are not wrong we have had dozens of cars and storages broken into around 25 cars stolen from other places dumped in our lot. Residents being harrased for cigarettes coffee or other hand outs and Close to 100 reports of vagrants high and passed out in common areas. They don't just sleep in halls they destroy property carpets hand rails ect. Our basements and shops broken into multiple times. Every time we call local police and every time nothing is done. We have even had video evidence the cops refused to process as they felt it to be a waste of their time thanks to bond reform.I have been a maintenance tech here for a while and live on property. Late Monday night. I came across a vagrant that we have had many complaints about specifically in which police were called and did nothing not even a follow up and naturally asked him to leave the property and idenfied myself and job title here. He was Belligerent I assume from narcotics based on his eyes. This was the second encounter with this individual that day around lunch time my coworker chased him off. Anyway he starts talking a bunch of crap and walking towards the front of the property with me just a few steps behind. After about 25 yards he stops turns and lunges toward me and reaches for his pocket. I'm happy to say this point I reached for my byrna sd and put three byrna max rounds extremely accurately into his sternum and I did not have to find out what was in his pocket he ran off screaming choking and puking I doubt he will return. Thank you byrna on behalf of my residents and me we appreciate the safety you provided with out lethal force!

Responsive and Positively Evolving Company It's great to see Byrna develop solid products and continually seek to improve based on customer feedback and requests. Their public outreach, social media, and videos help raise awareness and promote best practices for personal defense. On 5 Sep 2023, I called customer service with a bunch of questions. I spoke with Christine G. who did a great job of answering all my questions. I already had a positive opinion of Byrna, but after that call I'm even more impressed. Looking forward to see more excellence and innovation in the years ahead.

I really love the company Byrna I really love the company Byrna, and what they do or what they stand for. I love their customer satisfaction and supports. They also have great products for nonlethal self-defense. Highly recommend. I’m very impressed with the customer service and very satisfied with fulfilling any questions or concerns or problems I may have had with a delivery and their products are flawless

Jordan went way above and beyond Jordan went way above and beyond! My husband started this process and then got busy with a work project and passed if off to me. Jordan changed gears seemlessly into working with me. Then I actually forgot about this repair due to us being out of town and Jordan was fantastically patient. He followed up multiple times to provide gentle reminders instead of letting our issue go unadressed. Once I did get the launcher shipped, he provided consistent updates and ensured the work was done in a timely manner. Additionally, the repair team not only got the job done quickly, they found and repaired another issue we didn't even know about! Definitely a great customer service experience

Awesome customer service Love my SD accurate and packs a punch Also Awesome customer service had small issue with an accessory and customer support answered fast and replacement was on its way with in 24hrs.