Awesome customer service Love my SD accurate and packs a punch Also Awesome customer service had small issue with an accessory and customer support answered fast and replacement was on its way with in 24hrs.

Compliments to the customer service… Compliments to the customer service department, Maria in particular. An item had been left out of my order and she promptly handled it. However, when I received the wrong item I had to contact her for the second time. She apologized and once again quickly helped me. She was polite and professional with her service.

I was almost attacked from a gentleman… I was almost attacked from a gentleman that created a road rage incident. He got out of his vehicle with a metal pipe and thankfully I had my Byrna I didn’t have to use it, I did show it and pointed laser at him he saw that backed off from hitting me or other individuals.

Jordan went way above and beyond Jordan went way above and beyond! My husband started this process and then got busy with a work project and passed if off to me. Jordan changed gears seemlessly into working with me. Then I actually forgot about this repair due to us being out of town and Jordan was fantastically patient. He followed up multiple times to provide gentle reminders instead of letting our issue go unadressed. Once I did get the launcher shipped, he provided consistent updates and ensured the work was done in a timely manner. Additionally, the repair team not only got the job done quickly, they found and repaired another issue we didn't even know about! Definitely a great customer service experience

I purchased the Mission 4 rifle Make sure that you follow the manufacturers storing instructions for the Mission 4 rifle. It is different than the pistol. Incorrect storage will result in drainage of the CO2 cartridge.