Ackerman Sells to ADT - Consumer Loses, Of course. As all of you know Ackerman was a month-to-month operation. Ackerman sells my contract to ADT, ADT turns it into a 2025 end date contract. Cancellation fee is now $300+ ADT never changes, and the reason I was with Ackerman to begin with. A bunch of unaccountable thiefs.

Took way too long to get this… Took way too long to get this appointment set up due to issues w understanding your peoples English. I called back several times. Finally Mark (American/English speaking) did a call w/me & we walked through CO issues. He set up an appointment & Gentleman came & was out of there w/in 15 mins.

I just want a doorbell that rings! I had a security system installed about 2 months ago. Since then I've been trying to just get a doorbell THAT ACTUALLY RINGS in my house. It doesn't seem like it should be this hard, but apparently it is. I've called ADT and Ackerman and just keep getting the runaround. My salesperson from Ackerman originally told me I just may need to buy another piece (are you kidding?!) and would get back to me the following week. It's been radio silence since then, despite me leaving him several messages. I'm extremely frustrated and can't seem to reach an actual person when calling Ackerman.

Victor was very friendly and had a good… Victor was very friendly and had a good sense of humor. His knowledge of his product was superb. We enjoyed his visit and feel very confident in our decision to choose Ackerman again for our security needs!

Ackerman Stella Consultant Victor was the Ackerman Consultant assigned to me. He brought many years of experience to the table, which immediately put me at ease. He never over promised what he or Ackerman could do. He was always punctual and carried himself very professional. He went the extra mile to ensure I understood the practicality of what I wanted and how to obtain it. He also applied what ever discounts were available at the time to save me money.