System low battery, system maintenance We have been experiencing system low battery messages in the middle of the night, and the service was able to replace our battery and fine-tune a few other things while he was here. Very pleasant experience! It took a while to get the appointment, but once the tech arrived he was very professional and addressed all of our concerns (and more.)

Victor was very friendly and had a good… Victor was very friendly and had a good sense of humor. His knowledge of his product was superb. We enjoyed his visit and feel very confident in our decision to choose Ackerman again for our security needs!

Quick tutorial Very helpful visit. The rep explained the way the system operates, checked each door chime and gave a quick tutorial, which is what I needed and requested. I appreciate the support from Ackerman in keeping our home secure.

Took way too long to get this… Took way too long to get this appointment set up due to issues w understanding your peoples English. I called back several times. Finally Mark (American/English speaking) did a call w/me & we walked through CO issues. He set up an appointment & Gentleman came & was out of there w/in 15 mins.

The technician The technician that came to my house today was exceptional! We had trouble locating the problem, but he hung in there and searched for a long time to discover the primary problem. Please comment him for his exceptional work. Thank him for me!