Delores Jean Talton Sword
GBConsultant Anthony Hardy I cannot say enough good things about Ackerman's Consultant Anthony Hardy. His manner and professionalism was above what was expected. He explained everything thoroughly with us to our understanding. Ackerman's needs more people like Anthony. Thank you.
Allison Dukes
GBI just want a doorbell that rings! I had a security system installed about 2 months ago. Since then I've been trying to just get a doorbell THAT ACTUALLY RINGS in my house. It doesn't seem like it should be this hard, but apparently it is. I've called ADT and Ackerman and just keep getting the runaround. My salesperson from Ackerman originally told me I just may need to buy another piece (are you kidding?!) and would get back to me the following week. It's been radio silence since then, despite me leaving him several messages. I'm extremely frustrated and can't seem to reach an actual person when calling Ackerman.
Allan
GBKenard Hodges Kenard Hodges was our technician and he gets an A plus in our book. He was pleasant, professional and very well trained. He was a pleasure to help us out with our security system. Thank you for having the smarts to have someone like Kenard working for you and interacting with your customers in an exceptional manner. Allan Ambler, PA.
Carroll Cummings
GBTook way too long to get this… Took way too long to get this appointment set up due to issues w understanding your peoples English. I called back several times. Finally Mark (American/English speaking) did a call w/me & we walked through CO issues. He set up an appointment & Gentleman came & was out of there w/in 15 mins.
Czech
GBVictor was very friendly and had a good… Victor was very friendly and had a good sense of humor. His knowledge of his product was superb. We enjoyed his visit and feel very confident in our decision to choose Ackerman again for our security needs!