Fine product I'd give the product 5 stars (after 1 month). Since you ask about overall experience, there was a disappointingly long time between a "your blinds are being made" email (I only bought four blinds) and shipping, and delivery was later than projected at time of purchase.

Disappointing experience I had a great experience last summer. Sadly, this experience was no where near the same. There were issues with their web site when ordering. It was programmed to calculate the subtotal incorrectly, then it doubled my order. Finally got that all sorted out. Ordered. Waited for the order. Received the order and had a professional install the blinds. They are installed level, but they hang wonkily; some blades are level and some are bent. Next time, I'll go with a reputable local provider. I didn't know this was HomeDepot when I originally placed my order. Very disappointed.

Beautiful Blinds... Longer Wands should be Included. Beautiful Blinds... Longer Wands should be Included. The color is a perfect match. Regarding the wand.. it should be a bit longer to comparison of the window size. Our windows are almost 5' in length & the wand is maybe 2' so a slightly longer wand would be an easier reach.

Blinds.com "100% Satisfaction Guarantee" policy really works! I recently purchased a cellular shade for my bedroom from blinds.com. When they arrived, I realized I had ordered the wrong thickness. I called the company and they immediately stood by their free replacement policy. Within a week, a replacement shade arrived that was the correct thickness for my window.

80% success Customer service has been great! Blinds fit perfectly! Guarantee excellent BUT…..we have a blind that is 118” long and it keeps bowing on the ends. It’s been replaced 2x but the results are the same. We offered to pay the $300 extra charge to get motorized to see if that would work better which was declined. If the original order is changed it’s considered “new” and you pay full price again. Disappointed, lesson learned.