Brad R.
GB100% approve 100% approve. Couldn’t recommend Blinds.com more. High quality product at a fraction of the cost of any other supplier. Plus the measuring & uploading to the website was so simple. Will plan on using Blinds.com for all future orders.
JK O
GBOUTSTANDING WARRANTY & CUSTOMER SERVICE Previously, I ordered two very large inside the frame blinds (measured correctly!) for my house and they were fine. I recently ordered a blind to go in my RV that had to be a specific width. I filled out all of the pertinent ordering information on the website but they made the blind too short. And unbeknownst to me their sure fit guarantee is only applicable for 30 days. So I went through their warranty blah, blah, blah, sent photos, etc. And of course, they initially refused to honor the warranty. They told me what they sent me was what I'd ordered and I needed to review their measurements instructions. Then much to my surprise, Jessica N. intervened and WOW a replacement blind under their Sure Fit guarantee even though the guarantee time had elapsed. So Blinds.com it is for all my orders moving forward. Thank you Jessica.
Anonymous
GBLauren Lauren, my customer rep, was very on-point to understand my concern and locate from an existing order of many units to the one unit with the issue. She helped me with the exchange smoothly, and was very patient and easy to talk to throughout the process.
James
GBHorrible experience Horrible experience. The worst customer service I’ve ever gone through. The order was messed up several times by the sales rep. They purposefully changed products to raise prices. Luckily I caught it before it was too late and made them change it back.
Paul G
GBI have bought over 30 blinds form… I have bought over 30 blinds form blinds.com. The issue I have is with split material on a large window blind