Special alert requirement I think there should have been an alert notification that the shade required top mounting. My window was an arch window without any way to mount. It required a Palladian shelf which I had no idea what that was. I was anticipating using the inside sides for bracket placement. This delayed my hanging the shade for over a month.

Disappointing experience I had a great experience last summer. Sadly, this experience was no where near the same. There were issues with their web site when ordering. It was programmed to calculate the subtotal incorrectly, then it doubled my order. Finally got that all sorted out. Ordered. Waited for the order. Received the order and had a professional install the blinds. They are installed level, but they hang wonkily; some blades are level and some are bent. Next time, I'll go with a reputable local provider. I didn't know this was HomeDepot when I originally placed my order. Very disappointed.

I love these blinds I love these blinds. They fit perfectly, provide a soft light on the inside, and insulate from the outside temperatures. The instructions were not very easy to follow for top-down, bottom-up shades, but we figured it out.

I have bought over 30 blinds form… I have bought over 30 blinds form blinds.com. The issue I have is with split material on a large window blind

Horrible experience Horrible experience. The worst customer service I’ve ever gone through. The order was messed up several times by the sales rep. They purposefully changed products to raise prices. Luckily I caught it before it was too late and made them change it back.