Love them! Absolutely love how they look and the quality. Also very easy to install. I've ordered 5 in total and need 2 more. It is frustrating to order however at a certain percent and then get an email that there is now a higher percent offered or a BOGO offer.

Special alert requirement I think there should have been an alert notification that the shade required top mounting. My window was an arch window without any way to mount. It required a Palladian shelf which I had no idea what that was. I was anticipating using the inside sides for bracket placement. This delayed my hanging the shade for over a month.

6 weeks later ,still missing parts I waited 3 weeks to receive my order. After receiving it, I noticed that the brackets were missing. I called the customer service to ask for a replacement and they said it will be shipped ASAP. It's been 6 weeks since my original order and 3 weeks since they promised to ship the missing parts and I still cannot install the blinds

I love these blinds I love these blinds. They fit perfectly, provide a soft light on the inside, and insulate from the outside temperatures. The instructions were not very easy to follow for top-down, bottom-up shades, but we figured it out.

OUTSTANDING WARRANTY & CUSTOMER SERVICE Previously, I ordered two very large inside the frame blinds (measured correctly!) for my house and they were fine. I recently ordered a blind to go in my RV that had to be a specific width. I filled out all of the pertinent ordering information on the website but they made the blind too short. And unbeknownst to me their sure fit guarantee is only applicable for 30 days. So I went through their warranty blah, blah, blah, sent photos, etc. And of course, they initially refused to honor the warranty. They told me what they sent me was what I'd ordered and I needed to review their measurements instructions. Then much to my surprise, Jessica N. intervened and WOW a replacement blind under their Sure Fit guarantee even though the guarantee time had elapsed. So Blinds.com it is for all my orders moving forward. Thank you Jessica.