80% success Customer service has been great! Blinds fit perfectly! Guarantee excellent BUT…..we have a blind that is 118” long and it keeps bowing on the ends. It’s been replaced 2x but the results are the same. We offered to pay the $300 extra charge to get motorized to see if that would work better which was declined. If the original order is changed it’s considered “new” and you pay full price again. Disappointed, lesson learned.

I was hesitant to order blinds online… I was hesitant to order blinds o line because it’s hard to see and imagine what the color would look like from the photos online and I’ve never done this before. But I measured and selected these blinds based on price and we are SO happy with them. They were very easy to install with the help of one other person. They add so much to the room and I’m stoked to get rid of the ugly, heavy curtains we’ve had since we’ve lived in this house. I would take away half a star because the attachment piece of the little draw cord extender of the narrower blind pops off super easily for both blinds and it’s a pain in the butt to put back together- I think I’ll probably end up glueing it.

Love them! Absolutely love how they look and the quality. Also very easy to install. I've ordered 5 in total and need 2 more. It is frustrating to order however at a certain percent and then get an email that there is now a higher percent offered or a BOGO offer.

Lauren Lauren, my customer rep, was very on-point to understand my concern and locate from an existing order of many units to the one unit with the issue. She helped me with the exchange smoothly, and was very patient and easy to talk to throughout the process.

Beautiful Blinds... Longer Wands should be Included. Beautiful Blinds... Longer Wands should be Included. The color is a perfect match. Regarding the wand.. it should be a bit longer to comparison of the window size. Our windows are almost 5' in length & the wand is maybe 2' so a slightly longer wand would be an easier reach.