80% success Customer service has been great! Blinds fit perfectly! Guarantee excellent BUT…..we have a blind that is 118” long and it keeps bowing on the ends. It’s been replaced 2x but the results are the same. We offered to pay the $300 extra charge to get motorized to see if that would work better which was declined. If the original order is changed it’s considered “new” and you pay full price again. Disappointed, lesson learned.

I have bought over 30 blinds form… I have bought over 30 blinds form blinds.com. The issue I have is with split material on a large window blind

Horrible experience Horrible experience. The worst customer service I’ve ever gone through. The order was messed up several times by the sales rep. They purposefully changed products to raise prices. Luckily I caught it before it was too late and made them change it back.

Blinds.com "100% Satisfaction Guarantee" policy really works! I recently purchased a cellular shade for my bedroom from blinds.com. When they arrived, I realized I had ordered the wrong thickness. I called the company and they immediately stood by their free replacement policy. Within a week, a replacement shade arrived that was the correct thickness for my window.

Very Pleased! My order was well packaged, everything was included as promised, instructions were clear. Videos and other info on the website were helpful as well. All 3 blinds look fantastic and are functioning well. The color choices are great and the actual products match what's online. Will definitely order again and will recommend.