Absolutely fantastic experience. Absolutely fantastic company! I purchased a Zline cooktop and it had a small leak. Home Outlet Direct promptly took control of the situation and sent me replacement unit to my door within 2 days! Meanwhile I'm still waiting to hear from Zline. Home outlet direct also responded to my emails immediately with no delay. I'll not only buy all my future appliances from Home Outlet, I'll most certainly recommend my friends and colleague to do the same. They are a fantastic company with great customer service.

I own Wolf and Sub Zero but thought I… I own Wolf and Sub Zero but thought I would try Thor from Home Outlet Direct. For the money saved, its a great product. well worth the money. my entire package, fridge, microwave, dishwasher, stove cost the same as my Wolf stove at home so I will use Thor again and HOD as my retailer. Nice product, fast delivery, great service.

I purchased a Zline 36" dual fuel Dura… I purchased a Zline 36" dual fuel Dura snow range with the assistance of numerous of your staff who were always kind enough to answer all my questions. This range replaced a 36" GE Cafe range which I had serviced too many time and the issues were never resolved. With that said, I can honestly say I love my new Zline range. It looks gorgeous and bakes amazingly well. So far, the only minus is that it does not accommodate a full sheet pan. But other than that, I'm fine with it.

Great Customer Service - Brittany Swapping Ranges. Moving and Selling Home. Taking My High End 36" Wolf Range... So Had to Replace.. Much more affordable items... and look great. Ordered one.. Delayed, Delayed.. Weeks.. Not Home Direct's fault - manufacturer's (Covid related). Brittany comes in - suggests similar product. Able to sell at same price. Cancels 1st order.. From when Ordered (Fri afternoon) - delivered in 4 business days. Wow! Amazing Cust Service. Install next day - and house will be on market with new appliance on Tuesday after Labor Day Wknd. Can't say enough positives!

Excellent customer service and exceptional value I had a wonderful experience with Jamie in Customer Service. I emailed her with an issue, and it was resolved quickly and easily. From the ease of ordering, a return/exchange for slight damage of a delivery, to sending us a missing item, we've had an amazing experience with Home Outlet Direct. And we LOVE our Zline appliances. They're high-end looking and are exceptional quality, but did not break the bank. 10/10 for value.