Great Customer Service - Brittany Swapping Ranges. Moving and Selling Home. Taking My High End 36" Wolf Range... So Had to Replace.. Much more affordable items... and look great. Ordered one.. Delayed, Delayed.. Weeks.. Not Home Direct's fault - manufacturer's (Covid related). Brittany comes in - suggests similar product. Able to sell at same price. Cancels 1st order.. From when Ordered (Fri afternoon) - delivered in 4 business days. Wow! Amazing Cust Service. Install next day - and house will be on market with new appliance on Tuesday after Labor Day Wknd. Can't say enough positives!

Amazing Customer Service - Laura S. Laura S. helped my husband and I when we were purchasing an appliance package for our kitchen remodel. She was SO exceedingly patient, informative, and helpful ... truly some of the best customer service I've ever received!! She has made loyal customers of Home Outlet Direct out of us. I look forward to chatting with her about future purchases.

Absolutely fantastic experience. Absolutely fantastic company! I purchased a Zline cooktop and it had a small leak. Home Outlet Direct promptly took control of the situation and sent me replacement unit to my door within 2 days! Meanwhile I'm still waiting to hear from Zline. Home outlet direct also responded to my emails immediately with no delay. I'll not only buy all my future appliances from Home Outlet, I'll most certainly recommend my friends and colleague to do the same. They are a fantastic company with great customer service.

Best prices, BEST customer service The customer service is the best, period. This company went waaaayyyy above the call of duty to help me. I normally wouldn’t write a review like this, but I just have to acknowledge the amazing service I received. They go out of their way to make sure their customers are taken care of and happy with their order. I will be giving them as much business as I can because of how good of an experience this was. They are responsive, professional, they FOLLOW THROUGH, they’re friendly, I could go on all night. I am so pleased to have found them. They are simply the best. You’ll agree!

I own Wolf and Sub Zero but thought I… I own Wolf and Sub Zero but thought I would try Thor from Home Outlet Direct. For the money saved, its a great product. well worth the money. my entire package, fridge, microwave, dishwasher, stove cost the same as my Wolf stove at home so I will use Thor again and HOD as my retailer. Nice product, fast delivery, great service.