I purchased a Zline 36" dual fuel Dura… I purchased a Zline 36" dual fuel Dura snow range with the assistance of numerous of your staff who were always kind enough to answer all my questions. This range replaced a 36" GE Cafe range which I had serviced too many time and the issues were never resolved. With that said, I can honestly say I love my new Zline range. It looks gorgeous and bakes amazingly well. So far, the only minus is that it does not accommodate a full sheet pan. But other than that, I'm fine with it.

Shuffled me off to manufacturer to deal with a defect The front control panel to a drawer microwave arrived with a wave --indented at one point and bulging at others. Home Outlet Direct told me I needed to make a warranty claim with the manufacturer or pay a restocking fee of 30%. I am in the middle of that process now-- and it is a time sink. They sent me a warranty claim link that prompts for registration and upon completing it bounced out without allowing me to make a claim. I had to call back HOD and then learned the same link AFTER registration will allow for a warranty claim. See, it's just a time-sink. Now I wait for the manufacturer to reach out, and then who knows what. I'll not repeat business here --instead, buy locally and have the option to return an out-of-the-box defective product.

Happy with recent purchase I recently purchased a Zline appliance package through Home Outlet Direct. Their customer service was top notch. I dealt with a few different reps and they were all very knowledgeable and helpful. They also were able to give me some additional discounts, which helped me since I am working within a tight budget. The appliances are gorgeous and have a really high quality look and feel. I would highly recommend using Home Outlet Direct for your appliance needs!

Amazing Customer Service - Laura S. Laura S. helped my husband and I when we were purchasing an appliance package for our kitchen remodel. She was SO exceedingly patient, informative, and helpful ... truly some of the best customer service I've ever received!! She has made loyal customers of Home Outlet Direct out of us. I look forward to chatting with her about future purchases.

Great appliances. Happy with service! Easy to find what I was looking for, great customer service and prices. My husband and I just renovated our entire kitchen and we ended up buying all our appliances from Home Outlet Direct. I spoke with Brittany who helped me place my order and was able to give me a discount because I was ordering multiple items. Make sure to message them via chat or call to get the same service.