Very easy to install and arrived when… Very easy to install and arrived when expected. I'm very pleased with this order and I saved lots of money doing this my self instead of have a lock Smith doing it for me. Again I pay for expedited shipping and received my order as expected and the mesuments was on point for my door just make sure you answered the questions they ask you about the door and how you want your handle and lock positioned. I would recommend this company. Did not have to contact customer support because everything was on point and had no issues installing the lock and I have no locksmiths experience. That's how easy it is to install and have a feeling of great security. Thank you...

Correct lock, and even arrived early The lock arrived earlier than expected, was exactly what I ordered, and works great. The price is good and they even offer support if needed.

distressed about your nonresponsiveness I ordered a lock over a week ago and paid for two day shipping. I urgently need this because the one at the entry of my house is broken. I have not heard anything after the purchase, no shipping, information, or tracking numbers, and no responses to queries about what’s going on. When will my lock arrive?

Replacement Locks Although I have not yet installed the replacement locks, the service at Security Lock was excellent. They explained exactly which locks I needed to replace the worn out ones I have. They did this from pictures I sent them. They also explained how I could change the interior from a keyed lock to a lever for the deadbolt. I almost ordered the wrong kit that would not be an exact fit for our security doors. Their help and knowledge was excellent.

Price, quality, and delivery exceptional Lock was delivered quickly. The instructions on how to select the correct lock were extremely useful. It was exactly what was described. Previous lock by this manufacturer lasted over 15years through extremely rough usage. Priced reasonably.