On spot tech support and services I have been with Frontpoint for two years, and every tech call I have had to make (which weren't too many) was attended to swiftly, and accurately. I'm in the web hosting business and am familiar with tech support systems and those who work them. I'm quite pleased with these guys.

Frontpoint Security, the best We have been with Frontpoint Security for more years than I can remember. We have gone through so many updates with equipment and software. There is not a time when we can not have our questions answered and problems solved. Our last conversation was about our contract. We were able to save $10.00 a month by renewing our contract for three years. A no brainer plus we were able to receive some new equipment.

Good in the beginning, now nightmare… Equipment starting to fail after 4 years and replacement costly plus no equipment available, which completely flustered me. Now refusing to release me from the contract even though core equipment (smoke and heat sensor) replacement not available. Nightmare.

Great experience. Great experience. I have been with this company for 14 years and I have never had a reason to remotely consider anyone else. Their customer service and support has been effective and efficient. The last representative was patient and helpful. Keep up the great work.

Good equipment, difficult to reach help Frontpoint delivers what they promise. Products operate as they should with few misses. I did give 4 stars instead of 5 due to ease of contacting help with new problems or installing new products. The helpline was much easier to get to in the past. The phone to support is very difficult to obtain and today the link to support isn’t active. The other links in the app are active. Even when I do reach the support link, I’m directed to helpful articles not a person.So I’m a little frustrated.