Frontpoint

22650 Executive Drive, Suites 119-122, 20166, Sterling, Virginia, United States
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4.10
Based on 20 Reviews

5

65.00%

4

15.00%

3

0.00%

2

5.00%

1

15.00%
About Frontpoint

Frontpoint provides monitored home security solutions. Our mission is to make your home safer and smarter with advanced security technology, easy DIY setup, and top-notch customer service. We are the only company that pre-programs and tests your system before it ships, so you can be sure that your Frontpoint system will seamlessly integrate into your existing smart home ecosystem. Unlike most companies, we provide a three-year warranty on your equipment with no contract required. At Frontpoint, your privacy is always our priority. In addition to intrusion, all Frontpoint professional monitoring plans include protection against fire, flood, freeze, carbon monoxide and medical emergencies. Also, our remote online access and mobile app keep you in touch and in control at all times. When you compare Frontpoint to the competition, it’s easy to see what makes us stand out.

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Charles
GB

Frontpoint is one of the best by my own… Frontpoint is one of the best by my own personal experience. I am never felt so secure in my life when I leave my home for vacations and daily trips to work. My big dogs don't affect it at all. I got 2 motion sensors in my house and do wonderful for big pets. There equipment is truly dependable.

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Milind
GB

Amazing customer service Amazing customer service. I had a sensor issue and called the tech support who worked with me to trouble shoot the issue and we came to a conclusion that it needs replacement. I revived the sensor in 3 business days and I was back and secure. It’s 5yrs so far we have amazing services and definitely recommending them to neighbors and friends.

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Rcmedia Services
GB

On spot tech support and services I have been with Frontpoint for two years, and every tech call I have had to make (which weren't too many) was attended to swiftly, and accurately. I'm in the web hosting business and am familiar with tech support systems and those who work them. I'm quite pleased with these guys.

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steve h
GB

I've always had good service from… I've always had good service from frontpoint since we signed up with them 6 or 7 years ago. We just got a doorbell camera so I don't know how good that will be but until this point everything has been fine with the motion detectors, fire alarms, etc.

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Tim
GB

Customer service has went to the dogs It used to be when an alarm went off, Frontpoint called immediately to check. For the past year or two, no one calls. They've removed their phone numbers from their app because they want you to find your help online without contacting them. If you do call, you may or may not be able to understand the person at the call center. Any problems with their equipment and they try to renew your contract for another year or buy replacement parts.

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