Good equipment, difficult to reach help Frontpoint delivers what they promise. Products operate as they should with few misses. I did give 4 stars instead of 5 due to ease of contacting help with new problems or installing new products. The helpline was much easier to get to in the past. The phone to support is very difficult to obtain and today the link to support isn’t active. The other links in the app are active. Even when I do reach the support link, I’m directed to helpful articles not a person.So I’m a little frustrated.

Used Frontpoint for a number of years Used Frontpoint for a number of years. I switched because my previous service was always slow to respond to alarms…sometimes as much as a day late! Frontpoint has always been fast. Their equipment works well and set up is easy. Best part is that are responsive to calls for service or questions. I called this time because I needed a way to check several motion sensors to make sure they were working. They had triggered several false alarms. The service had me isolate them in a dark drawer over the weekend and they monitored for any mis-fires. Turns out they were sending reflected light from passing traffic so I repositioned them.

Frontpoint is one of the best by my own… Frontpoint is one of the best by my own personal experience. I am never felt so secure in my life when I leave my home for vacations and daily trips to work. My big dogs don't affect it at all. I got 2 motion sensors in my house and do wonderful for big pets. There equipment is truly dependable.

Great experience. Great experience. I have been with this company for 14 years and I have never had a reason to remotely consider anyone else. Their customer service and support has been effective and efficient. The last representative was patient and helpful. Keep up the great work.

Been with Front Point for about 5… Been with Front Point for about 5 years. We recently did a complete upgrade of all our sensors & system. Was stress free and very uncomplicated. AND.. when it was time to call with a " few" pesky questions.. I had a customer service -Tech rep help me over phone for about 45 mins. We are up and running and its all Good.