Rcmedia Services
GBOn spot tech support and services I have been with Frontpoint for two years, and every tech call I have had to make (which weren't too many) was attended to swiftly, and accurately. I'm in the web hosting business and am familiar with tech support systems and those who work them. I'm quite pleased with these guys.
Steven Carl
GBI think Frontpoint has changed I think Frontpoint has changed. When I first joined a few years ago, there used to be "fumbling" and "bumbling" and mistakes. That was a few years ago I. Now Frontpoint seems more efficient and accurate. I like this Frontpoint better.
Benjamin Cage
GBMost patient and caring customer… Most patient and caring customer service! Better than five stars. Walked us through replacing a door sensor, making us feel important.
Pam Leasure
GBI've had Frontpoint for more than 10… I've had Frontpoint for more than 10 years. So very pleased with the equipment, service and customer support. Have had other home security companies stop by my house and don't compare.
Tim
GBCustomer service has went to the dogs It used to be when an alarm went off, Frontpoint called immediately to check. For the past year or two, no one calls. They've removed their phone numbers from their app because they want you to find your help online without contacting them. If you do call, you may or may not be able to understand the person at the call center. Any problems with their equipment and they try to renew your contract for another year or buy replacement parts.