I've always had good service from… I've always had good service from frontpoint since we signed up with them 6 or 7 years ago. We just got a doorbell camera so I don't know how good that will be but until this point everything has been fine with the motion detectors, fire alarms, etc.

Frontpoint is one of the best by my own… Frontpoint is one of the best by my own personal experience. I am never felt so secure in my life when I leave my home for vacations and daily trips to work. My big dogs don't affect it at all. I got 2 motion sensors in my house and do wonderful for big pets. There equipment is truly dependable.

Great experience. Great experience. I have been with this company for 14 years and I have never had a reason to remotely consider anyone else. Their customer service and support has been effective and efficient. The last representative was patient and helpful. Keep up the great work.

Total scam operation I have not used the service since the end of 2023--it wasn't working and I decided on something else. I called to cancel the service in March and was told I had to go online and put it in writing. They kept calling me and were rude saying I had a contract, I could not cancel without a penalty---I have nothing in writing about this. I had been with the company since 2020 and had no idea there was a "contract" that is apparently for a lifetime. I finally went online to cancel as instructed-- and the form says you need to speak with someone! And THEY will contact you---but not for several days, according to the calendar you need to mark. I blocked all payments from my CC. This is such a scam. In addition, the form states that by sending in the request to cancel, you are giving them permission for all kinds of marketing, including telephone calls. I did not send in the form as I don't want all that spam--I had already told 4 different people to cancel. This is a total scam operation. I will be contacting the Attorney General to file a complaint.

The customer service has always been helpful The customer service has always been helpful on the few times I have had to call. I have never had issues with equipment causing false alarms, but I have had to call on a few occasions when a camera lost connection. Each time I was able to get them connected again without major issues. The setup and ease of use of the system are both selling points for me.