Great experience. Great experience. I have been with this company for 14 years and I have never had a reason to remotely consider anyone else. Their customer service and support has been effective and efficient. The last representative was patient and helpful. Keep up the great work.

Sick of inferior product and horrible service Have been with them for years and the system never worked correctly. We would change out batteries and all sorts of things they recommended and in never helped. If I called in to customer service, I was on hold for 30 mins to an hour every single time. I finally went to another company because I was so sick of them and they give you no way to cancel online and make you talk with them. I requested cancellation multiple times and they kept charging me. When I finally got ahold of someone, it was around the 6th of Feb and they said that they needed a cancellation before the 5th and they require a 60 day notice so after telling them to cancel for 3 weeks they get me on 1 day and keep charging for the next two months. Cannot say anything good about this company or how they do business. Stay away, there are plenty of better home security companies that actually treat their customers well.

Amazing customer service Amazing customer service. I had a sensor issue and called the tech support who worked with me to trouble shoot the issue and we came to a conclusion that it needs replacement. I revived the sensor in 3 business days and I was back and secure. It’s 5yrs so far we have amazing services and definitely recommending them to neighbors and friends.

Easy customer service Easy customer service. Quick response times. Good security service.

I think Frontpoint has changed I think Frontpoint has changed. When I first joined a few years ago, there used to be "fumbling" and "bumbling" and mistakes. That was a few years ago I. Now Frontpoint seems more efficient and accurate. I like this Frontpoint better.