Stefanie Reinhold
GBGood in the beginning, now nightmare… Equipment starting to fail after 4 years and replacement costly plus no equipment available, which completely flustered me. Now refusing to release me from the contract even though core equipment (smoke and heat sensor) replacement not available. Nightmare.
Rcmedia Services
GBOn spot tech support and services I have been with Frontpoint for two years, and every tech call I have had to make (which weren't too many) was attended to swiftly, and accurately. I'm in the web hosting business and am familiar with tech support systems and those who work them. I'm quite pleased with these guys.
Kurt Rasmussen
GBBeen with Front Point for about 5… Been with Front Point for about 5 years. We recently did a complete upgrade of all our sensors & system. Was stress free and very uncomplicated. AND.. when it was time to call with a " few" pesky questions.. I had a customer service -Tech rep help me over phone for about 45 mins. We are up and running and its all Good.
Tim Wong
GBFrontpoint Security, the best We have been with Frontpoint Security for more years than I can remember. We have gone through so many updates with equipment and software. There is not a time when we can not have our questions answered and problems solved. Our last conversation was about our contract. We were able to save $10.00 a month by renewing our contract for three years. A no brainer plus we were able to receive some new equipment.
Charles Dugand
GBUsed Frontpoint for a number of years Used Frontpoint for a number of years. I switched because my previous service was always slow to respond to alarms…sometimes as much as a day late! Frontpoint has always been fast. Their equipment works well and set up is easy. Best part is that are responsive to calls for service or questions. I called this time because I needed a way to check several motion sensors to make sure they were working. They had triggered several false alarms. The service had me isolate them in a dark drawer over the weekend and they monitored for any mis-fires. Turns out they were sending reflected light from passing traffic so I repositioned them.