We had our Alarm System 4G LTE Ready… We had our Alarm System 4G LTE Ready Cellular transmitter upgrade today. It was the very best experience we have had in a long time. He came within the time frame window, quickly did an excellent installation, fixed some other things that needed to be tweaked, and was very pleasant to work with! Thank you Smith Thompson!

the setup process was quick and easy the setup process was quick and easy, and the technician was explain me slowly and detail. I like the fact that it is no contract and we can cancel anytime. The only thing is the basic plan doesn't include a remote to turn on and off alarm. that's why it didn't get 5 star.

I love their service I love their service! I used to use Smith Thompson when I lived in Dallas, and now using them here in San Antonio. Always a low price with fantastic service. Fortunately, in over 3 years of service, I've never had situation where alarm went off so no real life experience with their monitoring speed. However, setting up was easy. Their installation fees were reasonable (forgot that had a new door with no sensors), and no one beats their monthly monitoring fee. I highly recommend them.

I would recommend Smith Thompson… I would recommend Smith Thompson without any reservations whatsoever! We were customers of Protection One for over 25 years and then we moved and realized that there isn't a contract with Smith Thomson! Their customer service is TOP NOTCH! My daughter will be moving into her first home next month and we will definitely tell her to get Smith Thompson!

What a change makes with the right people, smith thompson I had another home security company for 35 years, they kept going up up , until I met SMITH THOMPSON. I scheduled an appointment (at my convenience) a skilled technician came out did the job, i was so pleased , everything works "GREAT" For the money , the excellent service , you just can't beat it ! Thanks Smith Thompson, marion '