Unpatriotic company ripping off hard… Unpatriotic company ripping off hard working Americans. Bought leaf vacuum from them. It’s run maybe 10 hours and now won’t start. And even during those ten hours, it took all sorts of finagling. They won’t accept return and now I have to see if any service center will come to pick this up this 150lb paper weight. Customer service is slow to return messages and they expect you to have specialized equipment to troubleshoot. They wanted me to get a new battery to troubleshoot the one that should be working on it. Bad company that doesn’t deserve anyone’s money.

Great experience with my first purchases Picked up some great buys on power auger supplies. Communication from DR was clear and complete, the online site makes it easy to find products, order information, and to make a purchase. Shipping was quick and products arrived in great shape. Overall, a great experience.

My DR tiller shipped quickly and… My DR tiller shipped quickly and arrived in good condition. I put it together and got it started in 15-20 minutes. It was super easy. I love the way it operates. I don’t have any problems shifting the transmission and the tiller does exactly what it’s supposed to in both forward and reverse tine rotation. It was a little too quick in forward rotation at the start but I simply adjusted the depth and slowed it right down. It digs good in reverse rotation. I’m really satisfied with its performance. It requires to be shifted into forwards rotation and held back to clear the tines of clogged dirt occasionally when breaking damp soil to prevent the belt from slipping but that’s not unexpected.

They just don't care Tried to order a walk behind brush cutter, refused to deliver as I wasn't accessible by a 56ft long tractor trailer. Ok. So I order a wheeled string trimmer instead as ups would deliver. Purchased optional cutter head.the unit arrived a little too fast as they had not put washers under the bolt heads that drew through the soft plastic. Good that they didn't tighten all the bolts as it would have ruined the part. Optional cutter head will not be delivered until end of October. No warning this was out of stock when ordered. Never again

Repeat buyer! Very nice and helpful! Sales representative was very helpful and knowledgeable. This was a reconditioned unit but, she left me feeling that it was as good as new, with warranty of a new one. Just all around a very good experience. I am a repeat buyer of DR products and have had great performance from them.