Ordered replacement parts online Ordered replacement parts online. Charge issue was discovered during check out that could not be corrected. Sent email message after placing order. Received immediate response and timely resolution. Parts received as expected. Thank you.

Great experience with my first purchases Picked up some great buys on power auger supplies. Communication from DR was clear and complete, the online site makes it easy to find products, order information, and to make a purchase. Shipping was quick and products arrived in great shape. Overall, a great experience.

Repeat buyer! Very nice and helpful! Sales representative was very helpful and knowledgeable. This was a reconditioned unit but, she left me feeling that it was as good as new, with warranty of a new one. Just all around a very good experience. I am a repeat buyer of DR products and have had great performance from them.

They just don't care Tried to order a walk behind brush cutter, refused to deliver as I wasn't accessible by a 56ft long tractor trailer. Ok. So I order a wheeled string trimmer instead as ups would deliver. Purchased optional cutter head.the unit arrived a little too fast as they had not put washers under the bolt heads that drew through the soft plastic. Good that they didn't tighten all the bolts as it would have ruined the part. Optional cutter head will not be delivered until end of October. No warning this was out of stock when ordered. Never again

great service great service, wish the shipping charges were less.