Charlie
GBOrdered replacement parts online Ordered replacement parts online. Charge issue was discovered during check out that could not be corrected. Sent email message after placing order. Received immediate response and timely resolution. Parts received as expected. Thank you.
Edward Desroches
GBThe sales person was very knowledgeable… The sales person was very knowledgeable and helpful with my purchase
JACK BUNCH
GBI received my gravel grader and had to… I received my gravel grader and had to put it together. The pics were blurry and the instructions not clear to understand. Some of the steps were out of sequence. Then missing main bolt that had to go to the hardware store to purchase. The nuts that comes with it are not tall enough to get a wrench on with a good bite. I did finally got it together and like the product for grading out road and driveway.
Donna
GBI had the best experience today with customer support! I had the best experience today with Janelle from customer support, she went above and beyond helping me to find the shipping service delivering the heavy field and brush mower I ordered. Not only did she locate the shipping co but also looked up their phone for me. Janelle put my mind at ease regarding the mistake I made on my address, she said the driver will call to confirm correct address. I want to give a big thank you to Janelle, you're the best!!!
LJ J
GBOrdered a manual plow for 2500$… Ordered a manual plow for 2500$ delivered damaged. After talking to customer for several weeks they redelivered the damaged product. Pretty sure they waited until UPS returned the plow then resent it to me.