Dangerous Junk!! Beware!! they do not honor any warranties!!! Bought a walk behind brush mower, while seasoning the clutch, the engine exploded, leaving 4X4 inch hole on the side. DR is telling me that is because I didn't put oil in it as there are burn marks on the internal parts(yeah, the engine exploded and was on fire). Engines without lubrications don't explode after 5 minute use, they may cease and smoke and heat up but not explode. I run 5 tractosr on my farm, did not forget to put oil in the engine. DR will not do anything, denied my warranty claim.

I have always have had great service… I have always have had great service with DR power equipment

Ordered a manual plow for 2500$… Ordered a manual plow for 2500$ delivered damaged. After talking to customer for several weeks they redelivered the damaged product. Pretty sure they waited until UPS returned the plow then resent it to me.

Unpatriotic company ripping off hard… Unpatriotic company ripping off hard working Americans. Bought leaf vacuum from them. It’s run maybe 10 hours and now won’t start. And even during those ten hours, it took all sorts of finagling. They won’t accept return and now I have to see if any service center will come to pick this up this 150lb paper weight. Customer service is slow to return messages and they expect you to have specialized equipment to troubleshoot. They wanted me to get a new battery to troubleshoot the one that should be working on it. Bad company that doesn’t deserve anyone’s money.

Great experience with my first purchases Picked up some great buys on power auger supplies. Communication from DR was clear and complete, the online site makes it easy to find products, order information, and to make a purchase. Shipping was quick and products arrived in great shape. Overall, a great experience.