Dangerous Junk!! Beware!! they do not honor any warranties!!! Bought a walk behind brush mower, while seasoning the clutch, the engine exploded, leaving 4X4 inch hole on the side. DR is telling me that is because I didn't put oil in it as there are burn marks on the internal parts(yeah, the engine exploded and was on fire). Engines without lubrications don't explode after 5 minute use, they may cease and smoke and heat up but not explode. I run 5 tractosr on my farm, did not forget to put oil in the engine. DR will not do anything, denied my warranty claim.

They just don't care Tried to order a walk behind brush cutter, refused to deliver as I wasn't accessible by a 56ft long tractor trailer. Ok. So I order a wheeled string trimmer instead as ups would deliver. Purchased optional cutter head.the unit arrived a little too fast as they had not put washers under the bolt heads that drew through the soft plastic. Good that they didn't tighten all the bolts as it would have ruined the part. Optional cutter head will not be delivered until end of October. No warning this was out of stock when ordered. Never again

Ordered replacement parts online Ordered replacement parts online. Charge issue was discovered during check out that could not be corrected. Sent email message after placing order. Received immediate response and timely resolution. Parts received as expected. Thank you.

Initially frustrated not being able to… Initially frustrated not being able to find replacement part I needed anywhere on the website. Turns out all I had to do was send an email! I got a prompt response with part description, price, shipping details and an ORDER HERE button. Couldn’t have been easier. And, btw, reason I needed a replacement part is because our Dr Power 62V trimmer has done so much work and has lasted so long!

Chipper blade I went to the website to order a blade for my chipper and I had a hard time finding the right one for my chipper but with a little work I finally found it