Dishonesty and failure to follow through I called Smith, they said: $17.95 using my equip. then they changed it to $24.95 during the install. The final price is almost $40.00 and it took them 12 days to get back to finish and that was after several calls. Now, the system is still beeping and I can't get them back. I will be notifying BBB and the FTC.

Excellent Today's service was absolutely excellent! Jesse Jimenez went above & beyond installing the equipment & walk me through every step in using & setting up my service. I can honestly say that I have never dealt with any technician like Jesse before! :) My service is running smoothly & I now know that my home is safe & secure! Thank you Smiths & Jesse for such great customer service. I will most definitely be referring my friends & family over for service!

Great job! Installer David Lee was awesome! Friendly, fast, and knowledgable. We chose Smith Alarm over ADT because Smith didn't play games with price, installation, or servIce. Wife is happy, so everyone is happy!

Home Security Very pleased with my choice in home security systems. They showed up in the time frame specified and terms were as discussed on the phone. Great company.

It's a mistake going with Smith … It's a mistake going with Smith Monitoring. I ahev too many false alarms. Their service is awful.