Quick response and excellent service I wanted to find a security monitoring company that was responsive to my needs and honest without a fear of being oversold or overcharged, and Smith filled that need. The technician, Mark, came when he said he would ,reprogrammed the keypad, and explained everything in detail. My bill has dropped from $54 a month to $18 a month. I could not be happier.

Home Security Very pleased with my choice in home security systems. They showed up in the time frame specified and terms were as discussed on the phone. Great company.

Home security updated I called Smith monitoring to get my current system evaluated. I made an appointment for technician to come out. Daniel & Dawn were great but there was miscommunication and I wasn't aware they scheduled me for installing the system. I thought it was just a review. Almost aborted the whole thing but Daniel and Brian made concessions

New install Very good explanation and services. Great customer service from the two who came to install and explain. The one issue we had is getting the iPhone app to work....

It's a mistake going with Smith … It's a mistake going with Smith Monitoring. I ahev too many false alarms. Their service is awful.