very bad service Do not sign a 3yr agreement with this comapny, whatever they tell you. They do not provide the level of service they say they will provide.

Ripped off by Smith I paid for a 3 year plan with new equipment with Smith. After my contract was over I tried to contact them to renegotiate. I wasn’t able to get in contact, so I went back to ADT. I just had their service people here, and discovered that the window sensors that I have been paying for, for 3 years, were never installed. I would give them a minus rating if it were available. Apparently, you can’t even trust your security company!!

Great Installation service tech! Our tech Robert was punctual, called ahead of arrival. He went above and beyond to mount our service where we wanted in our home. If our monitoring service experience is as good as our installation and training service has been; it will be Great! We are very happy customers and will be glad to recommend Smith to our friends and family.

Good service Day 1 of installation and so far so good. The tech did a good job going over the contract, letting us make choices as per installation and providing needed information. Nice guy and good discounts too!

Great job! So far, so good... Thanks to Sam, the customer service rep that provided me with outstanding customer service. Akeem came to my home as scheduled, he was very professional and thorough. I'm very pleased with the installation. Akeem and Sam are a great asset to your company. GREAT JOB!