It's a mistake going with Smith … It's a mistake going with Smith Monitoring. I ahev too many false alarms. Their service is awful.

Excellent Today's service was absolutely excellent! Jesse Jimenez went above & beyond installing the equipment & walk me through every step in using & setting up my service. I can honestly say that I have never dealt with any technician like Jesse before! :) My service is running smoothly & I now know that my home is safe & secure! Thank you Smiths & Jesse for such great customer service. I will most definitely be referring my friends & family over for service!

New install Very good explanation and services. Great customer service from the two who came to install and explain. The one issue we had is getting the iPhone app to work....

Ripped off by Smith I paid for a 3 year plan with new equipment with Smith. After my contract was over I tried to contact them to renegotiate. I wasn’t able to get in contact, so I went back to ADT. I just had their service people here, and discovered that the window sensors that I have been paying for, for 3 years, were never installed. I would give them a minus rating if it were available. Apparently, you can’t even trust your security company!!

Smith Alarm Install Friendly, and straight forward, Tech, and paperwork was not overwhelming. After shopping several companies they after a pretty good deal which included 3 months free. Installer was a few minutes late but did call during the time frame to let me know he was on the way.