Smith Alarm Install Friendly, and straight forward, Tech, and paperwork was not overwhelming. After shopping several companies they after a pretty good deal which included 3 months free. Installer was a few minutes late but did call during the time frame to let me know he was on the way.

Great The installation was quick, they know what there doing you just got to trust them. Really would recommend them to anybody that wants a house system

Excellent service and demonstration of new equipment Mark Bryant was the upmost professional. He came in and installed a completely new system even working thru the last companies issues with improper installation. He took his time and made sure everything was done correctly and made sure we were comfortable with the system before finishing the job. THANKS

Unbelievably bad experience over the past 3 weeks I opted for you company because of the reviews and have had nothing but problems and excuses. A few days after the system was installed I had to have your tech out to work on the system. I continued to have issues and when I called to cancel my service, I received all type of excuses and reasons. One thing is sure, I will most likely not be a long term customer of your company. Sorry to have to write this but you should under promise and over deliver. You have a long way to go.

New install Very good explanation and services. Great customer service from the two who came to install and explain. The one issue we had is getting the iPhone app to work....