Great The installation was quick, they know what there doing you just got to trust them. Really would recommend them to anybody that wants a house system

Sean. Sean, was very knowledgeable, and he took the time to explain the process to me on what my coverage I chose.

Quick response and excellent service I wanted to find a security monitoring company that was responsive to my needs and honest without a fear of being oversold or overcharged, and Smith filled that need. The technician, Mark, came when he said he would ,reprogrammed the keypad, and explained everything in detail. My bill has dropped from $54 a month to $18 a month. I could not be happier.

Dishonesty and failure to follow through I called Smith, they said: $17.95 using my equip. then they changed it to $24.95 during the install. The final price is almost $40.00 and it took them 12 days to get back to finish and that was after several calls. Now, the system is still beeping and I can't get them back. I will be notifying BBB and the FTC.

Excellent Today's service was absolutely excellent! Jesse Jimenez went above & beyond installing the equipment & walk me through every step in using & setting up my service. I can honestly say that I have never dealt with any technician like Jesse before! :) My service is running smoothly & I now know that my home is safe & secure! Thank you Smiths & Jesse for such great customer service. I will most definitely be referring my friends & family over for service!