I have alarm.com systems in both my… I have alarm.com systems in both my Florida and lake house residences. I feel very confident in the security monitoring coverage at both locations. I can’t say enough in support of Alarm.com and if allowed I would give more than 5 stars ratings

TERRIBLE TERRIBLE. They are expensive and subpar. They make you pay when their own cameras don’t work. Wouldn’t give our money back after camera was down for more than a week. Would never recommend them to anyone.

View from a long time customer. I have been an alarm.com customer for many years. As a "direct" customer, I designed and installed my home system. It not only provides security, but also allows me to control HVAC, lights, fire and flood protection. With the help of ADC, I've increased the capabilities of my system over time. To accomplish and maintain my system, I have had to rely on Alarm.com products and their customer support. The products are state of the art, and their support is pretty close to perfect. They have sent me instructions when I've needed them, and have spent hours on the phone with me, diagnosing special problems. I truly appreciate them greatly - it's like they are part of my family.

Outstanding communication Alarm.com was not the cause of my troubles but they were a part of the solution! The emailed response to my issue showed genuine concern as well as an understanding of the problem. Through this response I was able to resolve the issue. It would be great if I could receive the same service from the security company that is supposed to be protecting my family.

Alarm.com saved my house & my dogsminutes Nobody was home when my house caught on fire in my son's room. However, the smoke detector in his room went off. The smoke detector was tied into my Alarm.com system. The Alarm.com system automatically alerted the local fire department even though the alarm system was off at the time. The fire department arrived within 5 minutes. They said the house was minutes away from being fully engulfed. I'm so thankful for my Alarm.com system. It saved my house and my 3 dogs who were all inside. I shudder to think what might have happened if my son was in his room or if I didn't have the system in place. Thank you!!