I switched from ADT to Brinks I switched from ADT to Brinks, because I had the worst experience with ADT (a story for another review). The Brinks salesperson Chevon was excellent. He was very professional, kind and took the time to walk through my extensive equipment and contract questions. My only complaint: I was contacted by Brinks after filling out online form on one of their landing pages. I received a call within a few minutes. The only thing that bothered me during the sign up process is the lack of company credentials in the employees email signatures. I did my own due diligence and verified that the people I communicated with actually worked for the company. I work in affiliate marketing, so I am always cautious of online and third-party scams. I would expect a company the size of Brinks to ensure their employees have consistent branded company email signatures set up. It’s an important aspect of building and maintaining brand trust. I’ll update my review in 6 months regarding the equipment and services.

I have been through several technicians… I have been through several technicians in the last few months with an ongoing control panel not communicating properly. After talking with one technician for around 1/2 hour yesterday, was then transferred to Brittany without any advance notice. Brittany is the one who is receiving these 5 stars for taking care of my issue.

Lawarren is truly living up to… My tech Lawarren is truly living up to his nickname the 24hour installer. He drove 3 hours same day to install my alarm. Thanks skyline your technician needs an award.

Lawarren is super awesome Super job installing our alarm system Lawarren. You did an amazing job. You was on time, well dressed and professional. I appreciate you and skyline.

Lawarren with skyline brinks Lawarren with skyline brinks Mr lawarren did an excellent job getting me on the security system. Very nice person to have in yourhome . Very good at explaining everything. Not in a rush take time showing you everything.