Crooked Company I called Brinks to cancel service in Dec 23 as I was overbilled $60. Finally after being through multiple reps, all to whom I insisted I needed to cancel my account, I was told the only was I could cancel was to log in my account. I told Brinks I had tried that numerous times but was unable to gain access and refuse to waste any more of my time doing that, but since they had confirmed my password and account, they needed to cancel my account. Last week Brinks send me a statement that now I owed them $250, I was shocked as I had not used Brinks in 4 months, in fact Brinks had canceled my ability to arm the alarm, still they kept billing me non stop. I called their rep, who said the only way they will cancel my service and stop billing me was for me to sign a document agreeing to pay the $250. Brinks are crooks really, I filled complaint with BBB, Attorney General's office. Hopefully their buisness license gets revoked or they get hit with Class action suit for Fraud. Brinks is a Total Fraud buisness.

I have been through several technicians… I have been through several technicians in the last few months with an ongoing control panel not communicating properly. After talking with one technician for around 1/2 hour yesterday, was then transferred to Brittany without any advance notice. Brittany is the one who is receiving these 5 stars for taking care of my issue.

Brinks is the worst company I’ve ever had to deal with! … Brinks is the worst company I’ve ever dealt with. My alarm system was broken for months in spite of 23 calls I made to the company. They finally replaced my system at a high cost to me since they wouldn’t let me out of my contract. Now, my brand new system is broken again. They want me to pay all of these fees even though I purchased a protection plan. What is wrong with the system now is faulty equipment but still want to charge me for a technician to come out even with the protection plan. This company is a nightmare. When you talk to different reps they promise you different things but never follow through. They only fix things if you add time to your contract otherwise you are screwed. Looking into securing a lawyer. I am fed up with this crap company.

Omg it's a great security system Omg it's a great security system. It's so good I can't even get away with nothing. I was doing something I wasn't suppose one night with it and then darn bright lights hit me right in the eye and of course I got caught coming in past my time...😉 But the system didn't have no problem shutting me down. I love it

Thanks Skyline brinks for send Lawarren… Thanks Skyline brinks for send Lawarren to fix yal mistake. My system hasn't worked correctly since installed by a different teck 6 months ago. Yal sent 3 tech before him an they couldn't get it right. Lawarren came in an rewired my doorbell camera and got it working correctly. Thanks so much Now I'm a happy customer because of him. You're super awesome Lawarren keep up the great work.