The worse company ever The worse company ever. It took almost a year to cancel the services and still couldn't cancel services after what the representative asked us to write and email to their billing department. Then sales called again with a different company name on caller ID, my husband thinking it was Vivint. Titanium, this damm company is still trying to get money from us for the new services only by verbal contract and not with a written contract. Never sent us a contract to sign either. Now harassing us for $3000. Mind you the alarm system isn't even set up at our home. Our system is through Vivint. Don't sign up with this company, worse company and customer service ever.

I actually meant a 0 stars ⭐️ but had… I actually meant a 0 stars ⭐️ but had the worse experience worthless security system. Would always be down and even after we did our 3 year contract still could not get it deactivated. They always put you on hold for long periods of time and not resolve a thing.

Titanium is where it’s at Irvin Montano was extremely professional and timely with his call. Checking on the equipment that was recently installed. Titanium shows how much it cares about its clients.

Can't cancel monitoring service I am living a nightmare trying to cancel. Called customer service multiple times to cancel. They told me a ticket has been submitted to cancellation department and they will call. All I got so far is crickets. I asked for their direct number and they said they don't have one. All they have available is an email address. What good is an email address if they don't respond. No cancellation direct phone number is fishy to me. I have filed complaints to Bureau of investigative services, BBB and Alarm.com.

Aggressive security at Audley End… Aggressive security at Audley End Simple Minds concert on the 11th August. The front were row constantly told to sit down, when fans wanted to stand up and dance. After being asked to sit down, my Dad was physically assaulted more than once before being dragged from the venue without his belongings. These were later thrown on the ground in front of him. He did nothing wrong except stand up whilst watching his favourite band and is very shaken from the experience.