Titanium Smart Home

1808 Evergreen St, 91010, Duarte, United States
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2.10
Based on 20 Reviews

5

25.00%

4

0.00%

3

5.00%

2

0.00%

1

70.00%
About Titanium Smart Home

"Titanium Smart Home Automation, Elite Video & Home security connects all of the key devices in your home, giving you smart, responsive automation and seamless control that you can’t get from stand-alone solutions. Titanium’s Smart Home services platform is the foundation for your connected home – giving you access to advanced control, better awareness, and reliable, state of the art technology. Video monitoring service with the addition of a high performance, video recording solution. The new solution captures footage of what’s happening at a property and provides video clip access from anywhere"

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Mary Jewell
GB

DON'T DO IT DON'T DO IT! The system doesn't work, it takes them a month to send a service technician and even they can't get the system to work. They have you sign a docu sign document and in very small lettering it says you have three days to cancel. I called on day 15 because it wasn't working and wanting to get out of my contract and I'm stuck with them! They had me sign a document to cancel my previous alarm system and they never sent it! It's now February and I still don't have an alarm system that I'm paying for.

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Cynthia Adkins
GB

The customer service is horrible The customer service is horrible. When you have an issue with the equipment and need a technician to come out it takes weeks but your still paying your monthly payment which sucks. Do not recommend this company it's horrible.

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Jessica
GB

They don’t deserve a star only to be… They don’t deserve a star only to be shut down for bad business practices. This company is Incredibly dishonest disorganized unethical company Enticed me with higher end cameras then installed lesser quality cameras. Grainy unclear night vision. Bad unethical billing practices. After first year or two the bill goes up significantly. Impossible to get anyone to help with technical issues and impossible to get rid of company once contract ends. The cancellation process is horrible time consuming and any credit card they have will be billed until card is canceled or they are blocked. If your alarm is on and they randomly disconnect your account but don't prepare you, your stuck with the alarm sounding bad soon as you open /close any door or window Run !!

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Edgar
GB

I actually meant a 0 stars ⭐️ but had… I actually meant a 0 stars ⭐️ but had the worse experience worthless security system. Would always be down and even after we did our 3 year contract still could not get it deactivated. They always put you on hold for long periods of time and not resolve a thing.

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Onshuntay Jackson
GB

No Problems Over Here If you guys need a great security system.... Titanium is the way to go. Brad was awesome during the sign up process and Roger my technician was excellent getting everything installed. The customer service team is always willing and ready to assist. Go ahead and give Titanium a call.

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