I actually meant a 0 stars ⭐️ but had… I actually meant a 0 stars ⭐️ but had the worse experience worthless security system. Would always be down and even after we did our 3 year contract still could not get it deactivated. They always put you on hold for long periods of time and not resolve a thing.

The customer service is horrible The customer service is horrible. When you have an issue with the equipment and need a technician to come out it takes weeks but your still paying your monthly payment which sucks. Do not recommend this company it's horrible.

Great customer service. Easy to use. My apartment complex had a preinstalled Simon XT and I just needed to add monitoring. Titanium’s customer service and sales teams are very friendly and the Alarm.com app is easy to use. I love being able to monitor the status of my alarm, as well as receive notifications when any sensor (especially doors) are opened and closed.

Aggressive security at Audley End… Aggressive security at Audley End Simple Minds concert on the 11th August. The front were row constantly told to sit down, when fans wanted to stand up and dance. After being asked to sit down, my Dad was physically assaulted more than once before being dragged from the venue without his belongings. These were later thrown on the ground in front of him. He did nothing wrong except stand up whilst watching his favourite band and is very shaken from the experience.

Titanium It was an adventure trying to get everything set up with payments and security cameras but now that I have all my equipment I’m fine. Most of my problems came with the representative. The people that installed my equipment were great. If could have made the process of getting scheduled and getting the cameras before a couple months they would deserve 5 stars