Shakeitha Williams
GBI was told that we had a 30 day trial… I was told that we had a 30 day trial period, and we wouldn't be charged until all equipment was installed(cameras, and panels) . I was charged within 3 days when I called and canceled within 3 days with my representative Fernando. Now he's avoiding my phone calls.
Onshuntay Jackson
GBNo Problems Over Here If you guys need a great security system.... Titanium is the way to go. Brad was awesome during the sign up process and Roger my technician was excellent getting everything installed. The customer service team is always willing and ready to assist. Go ahead and give Titanium a call.
Maria Yang-Echaniz
GBThe worse company ever The worse company ever. It took almost a year to cancel the services and still couldn't cancel services after what the representative asked us to write and email to their billing department. Then sales called again with a different company name on caller ID, my husband thinking it was Vivint. Titanium, this damm company is still trying to get money from us for the new services only by verbal contract and not with a written contract. Never sent us a contract to sign either. Now harassing us for $3000. Mind you the alarm system isn't even set up at our home. Our system is through Vivint. Don't sign up with this company, worse company and customer service ever.
John
GBTitanium is where it’s at Irvin Montano was extremely professional and timely with his call. Checking on the equipment that was recently installed. Titanium shows how much it cares about its clients.
Jesset Rider
GBTHIS IS THE BEST ALARM COMPANY IVE EVER… THIS IS THE BEST ALARM COMPANY IVE EVER HAD!!! The cameras (Doorbell Cam & Ourdoor Cams) worked exactly how the representative told me! The Brand new panel is the brains of the operation and I LITERALLY CAN’T live without one. If you ever see them, I recommend taking advantage of their awesome customer service!