No Problems Over Here If you guys need a great security system.... Titanium is the way to go. Brad was awesome during the sign up process and Roger my technician was excellent getting everything installed. The customer service team is always willing and ready to assist. Go ahead and give Titanium a call.

DON'T DO IT DON'T DO IT! The system doesn't work, it takes them a month to send a service technician and even they can't get the system to work. They have you sign a docu sign document and in very small lettering it says you have three days to cancel. I called on day 15 because it wasn't working and wanting to get out of my contract and I'm stuck with them! They had me sign a document to cancel my previous alarm system and they never sent it! It's now February and I still don't have an alarm system that I'm paying for.

The customer service is horrible The customer service is horrible. When you have an issue with the equipment and need a technician to come out it takes weeks but your still paying your monthly payment which sucks. Do not recommend this company it's horrible.

Camera Installation Robert just installed our 4 cameras around the perimeter of our house. He was extremely professional from the moment he introduced himself until he finished. He made sure everything was to our liking and helped answer any questions we had. It's rare these days to find an installer of any kind that takes the time to understand what the customer's needs are and to make sure they are happy. Robert did an outstanding job overall and the installation process could not have gone any better.

I was told that we had a 30 day trial… I was told that we had a 30 day trial period, and we wouldn't be charged until all equipment was installed(cameras, and panels) . I was charged within 3 days when I called and canceled within 3 days with my representative Fernando. Now he's avoiding my phone calls.