Kristi Wright-O'Neill
GB1⭐️ is too much First let me say that 1 star is too much. In 2019 we bought a security system from this company. When installation was completed a few things that we were promised (yard sign and window decals) were never delivered. Today I have spent 2 hours trying every number published as well as the numbers I had on past emails to get in touch with these people. NOTHING! Every number I had or found was busy, the email address I had was no longer effective. The best part was that they aren’t even listed on the BBB site. Can anyone tell me how to contact them?
Nika Mikhailenko
GBLies and lies is all you get from this… Lies and lies is all you get from this company. They will lure u in 5 years agreement without telling u, they will keep charging u every month even of u dont have a service working. They will cancel appointments on u without telling u, or technician just wont show up. They never answer or call u back when u need them, they will argue with u and will never try to make it up for their shady business. Worst ever.! They only want ur money!
Curtis hagg
GBHands down the worst company ever to do… Hands down the worst company ever to do survice. They are a scam. They sign u up for 5 yrs contract without u knowing. Then it goes on your credit report. They take money for instulation and never show up or refund you back. Lies after lies. They customer service are the shadiest people out there. They survive on scamming money from people. Do not go thru this company and if you do I told u so.
Harry Klein
GBI was told numerous times that I had so … I was told numerous times that I had so many free months because of major mess ups and I am still being billed. The billing department has been extremely rude and disrespectful. The last technician put huge holes in my walls and cords hanging out of my house. I was told that it would be fixed and now going on 2 months. I am now being billed for 6 months when 3 of thosewere supposed to be free. This is honestly the worst experience I’ve had with customer service in my life.
Bobbie Seaton
GBWe had ADT before Alliance We had ADT before Alliance. From what we're experiencing, we like Alliance more. It is easier to tell when your system is armed with Alliance than with ADT. We also like the viewer that allows us to see who's at the door. If anyone is thinking of switching their security system, give Alliance a try.