Larry Freeman the technician came to … Larry Freeman the technician came to install cameras with my existing service. He realized my security system was not connected properly. He spent the next three hours or more, correcting everything before installing the cameras. He then made sure everything was right and answered all my questions. He really Went above and beyond. I really appreciated that.

Hands down the worst company ever to do… Hands down the worst company ever to do survice. They are a scam. They sign u up for 5 yrs contract without u knowing. Then it goes on your credit report. They take money for instulation and never show up or refund you back. Lies after lies. They customer service are the shadiest people out there. They survive on scamming money from people. Do not go thru this company and if you do I told u so.

Lies and lies is all you get from this… Lies and lies is all you get from this company. They will lure u in 5 years agreement without telling u, they will keep charging u every month even of u dont have a service working. They will cancel appointments on u without telling u, or technician just wont show up. They never answer or call u back when u need them, they will argue with u and will never try to make it up for their shady business. Worst ever.! They only want ur money!

AWFUL CUSTOMER SERVICE AND DELIVERY AWFUL CUSTOMER SERVICE AND DELIVERY! My home was broken into and 911 was not called. The issue with Baltimore PD not being contacted is up in the air, I think it's bad business, they said it was about registration--but that part is OVER. At this point in time, and what makes this whole situation unacceptable is the customer service, after the incident no one reached out to me. I called and sent emails for about a month before I was finally able to get in touch with someone. There is no justification for that amount of time. Mistakes happen, but if there's not attempt to rectify the error and make your clients feel safe that's where there's a huge issue. I am stuck in this contract and have no peace of mind, I don't want this to happen to anyone else. I don't mind paying each month for a company I trust, a company where I know if something goes wrong they won't leave me hanging by the telephone. This is not alliance.

I wish I could give a negative star for… I wish I could give a negative star for this review! I am a bus driver and have weekly large groups of all school aged children coming to visit the JFK, Edward Kennedy museum. Today my group leader called ahead of our appointment to verify the procedures and parking and was told to park in the bus parking lot assigned for museums, not more than 10 minutes I had a security guard banging on my window telling me to get out ! I told him I had 50 kids visiting the museum and was told to park here and he said”I personally don’t care you need to leave and proceeded to chase me out in a 46000 lb motor coach! This was a very disrespectful employee and shouldn’t be working with the public!