I was told numerous times that I had so … I was told numerous times that I had so many free months because of major mess ups and I am still being billed. The billing department has been extremely rude and disrespectful. The last technician put huge holes in my walls and cords hanging out of my house. I was told that it would be fixed and now going on 2 months. I am now being billed for 6 months when 3 of thosewere supposed to be free. This is honestly the worst experience I’ve had with customer service in my life.

Welfare don't feed my kids Quit harassing me because I do not want $16/hr as family employment being a security guard. I paid, passed and all background reports are returned "nothing reportable." I'm a private citizen and might have to sue them for misuse of my personal identifiable data.

Horrible service and cheat The service is horrible, I had the security system installed on 7/7, and i had 3 days to cancel. I called back on the 9th to cancel it, but no one answered. Received a call back from a manager whose name was Peter, on the 10th, and said that the company will come on the following Tuesday, the 17th, to have it uninstalled. I waited home all day for the people to come, no one showed up. I then called them back again, to confirm the uninstallation of the system, but they then said I cant have it removed without paying a fee, since it has been more than 3 days, which was their grace period. I feel cheated and lied to by the company, their customer service, and the manager Peter. I cant cancel my agreement anymore because it has been more than 3 days, but i also dont want to keep the service. I am stuck between paying 50 dollars every month for 3 years for a service i did not want, or, pay a fee of over one thousand, because they wouldnt come and remove the service upon request.

We had ADT before Alliance We had ADT before Alliance. From what we're experiencing, we like Alliance more. It is easier to tell when your system is armed with Alliance than with ADT. We also like the viewer that allows us to see who's at the door. If anyone is thinking of switching their security system, give Alliance a try.

Lies and lies is all you get from this… Lies and lies is all you get from this company. They will lure u in 5 years agreement without telling u, they will keep charging u every month even of u dont have a service working. They will cancel appointments on u without telling u, or technician just wont show up. They never answer or call u back when u need them, they will argue with u and will never try to make it up for their shady business. Worst ever.! They only want ur money!