LEON SHACKELFORD WOW BEST SERVICE!! LEON SHACKELFORD he's helping costumer on security sistem making sure costumer are safe in their own home .he delivered! Doesn't take no for answer,took care of me and make sure my family and home was secure best recommend for him. Best representative!

We had ADT before Alliance We had ADT before Alliance. From what we're experiencing, we like Alliance more. It is easier to tell when your system is armed with Alliance than with ADT. We also like the viewer that allows us to see who's at the door. If anyone is thinking of switching their security system, give Alliance a try.

I was told numerous times that I had so … I was told numerous times that I had so many free months because of major mess ups and I am still being billed. The billing department has been extremely rude and disrespectful. The last technician put huge holes in my walls and cords hanging out of my house. I was told that it would be fixed and now going on 2 months. I am now being billed for 6 months when 3 of thosewere supposed to be free. This is honestly the worst experience I’ve had with customer service in my life.

Con artists! I recently had a problem “resolved” by Allliance Security. While they did cancel my service in their system I’ve still been getting charged. The refund they issued was not for the full amount I was charged. No one still returns my calls even though I leave voicemails. My calls are forwarded constantly if I call more than once in a day. Like today I was told I would receive a call back in 30-40 minutes so I called back after about an hour and a half to see any progress on the problems that I have been trying to have resolved since before June of 2018. Every time I call I’m either immediately placed on hold then disconnected or forwarded to the voicemail of the extension I call after 2 rings. I’m beyond over this company and I’m looking forward to not having to deal with this company or any of their affiliates again. I wish I had a second set of hands to give them 4 thumbs down!

This company is a joke This company is a joke! This company is the middle company like the middleman they offer no service all they do is go around and sell for other alarm companies such as Brinks! I wouldn't recommend this company at all they say they charged the amount but in two years it will go up 10 to $15 hours and don't believe that there is no such contract ask lockdown. The salesperson comes to me saying it will be 59 99 for the next 5 years if I sign a contract and there will be no increase whatsoever he lied