Con artists! I recently had a problem “resolved” by Allliance Security. While they did cancel my service in their system I’ve still been getting charged. The refund they issued was not for the full amount I was charged. No one still returns my calls even though I leave voicemails. My calls are forwarded constantly if I call more than once in a day. Like today I was told I would receive a call back in 30-40 minutes so I called back after about an hour and a half to see any progress on the problems that I have been trying to have resolved since before June of 2018. Every time I call I’m either immediately placed on hold then disconnected or forwarded to the voicemail of the extension I call after 2 rings. I’m beyond over this company and I’m looking forward to not having to deal with this company or any of their affiliates again. I wish I had a second set of hands to give them 4 thumbs down!

LEON SHACKELFORD WOW BEST SERVICE!! LEON SHACKELFORD he's helping costumer on security sistem making sure costumer are safe in their own home .he delivered! Doesn't take no for answer,took care of me and make sure my family and home was secure best recommend for him. Best representative!

Worst customer service & Products I can NEVER get ahold of anyone!! Their customer service is horrible. My doorbell and cameras have been offline and no one answers at customer service...... what a joke! They talked me into non hard wired cameras and said you would maybe have to change the batteries 1-2 times a year..... yeah right! Try every 3-4 weeks AND the batteries are uber expensive. I am beyond frustrated with this company. Unfortunately, I’m locked in a contract.

No one knows where the technicians are They just called me to replace my alarm system in my home. When i asked where their service technician was located near me he was unable to answer and hung up on me. If your sales person cannot tell me where your technician is located in Ohio?

Lies and lies is all you get from this… Lies and lies is all you get from this company. They will lure u in 5 years agreement without telling u, they will keep charging u every month even of u dont have a service working. They will cancel appointments on u without telling u, or technician just wont show up. They never answer or call u back when u need them, they will argue with u and will never try to make it up for their shady business. Worst ever.! They only want ur money!