Horrible service and cheat The service is horrible, I had the security system installed on 7/7, and i had 3 days to cancel. I called back on the 9th to cancel it, but no one answered. Received a call back from a manager whose name was Peter, on the 10th, and said that the company will come on the following Tuesday, the 17th, to have it uninstalled. I waited home all day for the people to come, no one showed up. I then called them back again, to confirm the uninstallation of the system, but they then said I cant have it removed without paying a fee, since it has been more than 3 days, which was their grace period. I feel cheated and lied to by the company, their customer service, and the manager Peter. I cant cancel my agreement anymore because it has been more than 3 days, but i also dont want to keep the service. I am stuck between paying 50 dollars every month for 3 years for a service i did not want, or, pay a fee of over one thousand, because they wouldnt come and remove the service upon request.

1⭐️ is too much First let me say that 1 star is too much. In 2019 we bought a security system from this company. When installation was completed a few things that we were promised (yard sign and window decals) were never delivered. Today I have spent 2 hours trying every number published as well as the numbers I had on past emails to get in touch with these people. NOTHING! Every number I had or found was busy, the email address I had was no longer effective. The best part was that they aren’t even listed on the BBB site. Can anyone tell me how to contact them?

Hands down the worst company ever to do… Hands down the worst company ever to do survice. They are a scam. They sign u up for 5 yrs contract without u knowing. Then it goes on your credit report. They take money for instulation and never show up or refund you back. Lies after lies. They customer service are the shadiest people out there. They survive on scamming money from people. Do not go thru this company and if you do I told u so.

No one knows where the technicians are They just called me to replace my alarm system in my home. When i asked where their service technician was located near me he was unable to answer and hung up on me. If your sales person cannot tell me where your technician is located in Ohio?

Horrible.house caught on fire and alarm… Horrible.house caught on fire and alarm didn't go off. The only alarm that went off was one battery operated smoke detector I had that was even further away from the fire than the smoke detector from this company, does not work don't buy!!!