I ordered one shower head and one hose… I ordered one shower head and one hose and fitting. They sent me two and charged me for two and also charged me for a "refill" that I didn't order. They will not give a refund. I contacted them nearly a dozen times, their "customer service" link is broken on their webpage, and they say that they only respond by e-mail.

I’m pretty impressed with this shower… I’m pretty impressed with this shower head. I had my doubts initially but after hooking it up (needed to add a shower hose, but no biggie) it felt great. All the micro nozzles give a completely different feel than even a high end massaging shower head. So far so good. Hopefully time won’t change my initial opinion.

Don’t Bother… Take your money to another company I have been trying to get in contact with customer service for over 2 weeks now. I have sent 3 emails and called multiple times with no answer. I messaged the company thru Instagram and someone replied back saying they would be able to help me. When I explained I want to return the items as I did not like them and the hoses leak water the person in the other end stayed quiet… the message was read and it was ignored… do yourself a favor and buy from somewhere else. This company is extremely unprofessional and will not answer you back if you have any concerns.

The alpenforce is a great buy The alpenforce is really cool to start off with. Only issues is that the bottom handle is a lot thicker than most shower head handles so it doesn’t fit most shower head hooks. The alpenforce sits on my shower hook not securely so I have to keep it in the second settle because the water pressure makes it fly off the hook. Within the 2 shower one of the water holes started pointing in the opposite direction so when I have my face to the water, one stream of water aims into my eye. Very annoying to have to tilt so I don’t get squirted in the eye. Over all the water pressure is amazing, I feel I have softer skin, and it is a great bye.

Poor Quality, Cheap Material, Don't Recommend The hose is of poor quality, one piece is made of plastic, and is supposed to withstand water pressure. This won't last very long. The showerhead itself doesn't function very well and a quick google search will show that this is probably a drop-ship product of poor quality.