This company has been charging me… This company has been charging me $29.99 per month for the last 5 months. When i called to find out why, they said i had a subscription *which i never consented to*. They helped me camel it and said they would escalate my refund request but if approved, they would only refund up to 2 months. This is outrageous because i never agreed to a subscription and never received anything from the supposed subscription.

SCAM COMPANY They sent me a defective shower head and wall base. Customer service number is constantly "busy" even when calling for over an hour back-to-back on multiple days. Email support was told to call me not reply to email and over a week later writes me back instead of calling. Multiple reply emails to them with no reply to them and had to call the bank to dispute the charges. SCAM COMPANY! The company address of 4051 Freeport Pkwy #300, Grapevine, TX 76051 is an address for ShipBob a shipping company. Reviews all say the same thing most of the reviews on here say.

If you have hard water I do not… If you have hard water I do not recommend. I ordered the 2 showerheads while we were renovating our bathroom and just installed it. It is completely clogged after a week and did not allow a change in settings when we pushed the button. It stayed the same and we could never get a different spray from it. I have not tried the 2nd head as I'm very disappointed. I was sure this would be our answer to hard water issues.

Absolutely terrible customer service… Absolutely terrible customer service and support. They only allow contact via email. I placed an order on Nov 28. I emailed on Dec 7 asking about my order status. I only got vague answers and half promises. I emailed again on Dec 11. No response. I emailed again on Dec 14. No response. 3 weeks after placing my order, I still had no answers and no product. I emailed on Dec 15 and cancelled my order. Two weeks later I still had not received confirmation of the cancellation or a refund. Much to my surprise, on Tuesday, Jan 3, I received my order. Almost 3 weeks after cancelling. I made multiple attempts to leave a review with comments and could not. Absolutely terrible experience start to finish.

Poor Quality, Cheap Material, Don't Recommend The hose is of poor quality, one piece is made of plastic, and is supposed to withstand water pressure. This won't last very long. The showerhead itself doesn't function very well and a quick google search will show that this is probably a drop-ship product of poor quality.