If you have hard water I do not… If you have hard water I do not recommend. I ordered the 2 showerheads while we were renovating our bathroom and just installed it. It is completely clogged after a week and did not allow a change in settings when we pushed the button. It stayed the same and we could never get a different spray from it. I have not tried the 2nd head as I'm very disappointed. I was sure this would be our answer to hard water issues.

Please read complete review. I love the water pressure this shower… I love the water pressure this shower head provides. However, the ad claims to “soften” hard water so that the skin loses less moisture & is healthier. I haven’t found this to be true in my experience. I live in an area that has very hard, high mineral content, water. I’ve found that my skin is actually drier now than before using this product. I have to use hotter water because all of the little jets on the outside rim spray a very fine mist that actually feels cooler than my regular water temp. Overall, if you like great shower pressure, this is the product for you. If you want healthier skin, don’t purchase this product.

Absolutely terrible customer service… Absolutely terrible customer service and support. They only allow contact via email. I placed an order on Nov 28. I emailed on Dec 7 asking about my order status. I only got vague answers and half promises. I emailed again on Dec 11. No response. I emailed again on Dec 14. No response. 3 weeks after placing my order, I still had no answers and no product. I emailed on Dec 15 and cancelled my order. Two weeks later I still had not received confirmation of the cancellation or a refund. Much to my surprise, on Tuesday, Jan 3, I received my order. Almost 3 weeks after cancelling. I made multiple attempts to leave a review with comments and could not. Absolutely terrible experience start to finish.

Scammers. Absolute garbage product. The worst product on the planet. When I placed my order I was able to select a 'free' special offer...one package of replacement beads ... which wasn't included in the shipment in which the shower head came. On December 31st, 2022 I received and email stating my order was being prepared for shipment. I emailed the company and they gave me details said order, Unlimited refills on beads for $29.99, for which I had not authorized. I sent two more emails requesting follow up to refund this charge. Not a single reply.

I ordered one shower head and one hose… I ordered one shower head and one hose and fitting. They sent me two and charged me for two and also charged me for a "refill" that I didn't order. They will not give a refund. I contacted them nearly a dozen times, their "customer service" link is broken on their webpage, and they say that they only respond by e-mail.