I’m pretty impressed with this shower… I’m pretty impressed with this shower head. I had my doubts initially but after hooking it up (needed to add a shower hose, but no biggie) it felt great. All the micro nozzles give a completely different feel than even a high end massaging shower head. So far so good. Hopefully time won’t change my initial opinion.

This company has been charging me for a phony subscription… This company has been charging me for a subscription. After multiple attempts to inquire about the charges, they finally got back to me indicating that the charges are for a subscription that I never signed up for. they said they sent me an email with my username and password. I did not receive an email. Still have not heard back from them about cancelling tis "said" subscription. Do not buy from this company. They overcharge and are misleading.

The alpenforce is a great buy The alpenforce is really cool to start off with. Only issues is that the bottom handle is a lot thicker than most shower head handles so it doesn’t fit most shower head hooks. The alpenforce sits on my shower hook not securely so I have to keep it in the second settle because the water pressure makes it fly off the hook. Within the 2 shower one of the water holes started pointing in the opposite direction so when I have my face to the water, one stream of water aims into my eye. Very annoying to have to tilt so I don’t get squirted in the eye. Over all the water pressure is amazing, I feel I have softer skin, and it is a great bye.

Poor Quality, Cheap Material, Don't Recommend The hose is of poor quality, one piece is made of plastic, and is supposed to withstand water pressure. This won't last very long. The showerhead itself doesn't function very well and a quick google search will show that this is probably a drop-ship product of poor quality.

Absolutely terrible customer service… Absolutely terrible customer service and support. They only allow contact via email. I placed an order on Nov 28. I emailed on Dec 7 asking about my order status. I only got vague answers and half promises. I emailed again on Dec 11. No response. I emailed again on Dec 14. No response. 3 weeks after placing my order, I still had no answers and no product. I emailed on Dec 15 and cancelled my order. Two weeks later I still had not received confirmation of the cancellation or a refund. Much to my surprise, on Tuesday, Jan 3, I received my order. Almost 3 weeks after cancelling. I made multiple attempts to leave a review with comments and could not. Absolutely terrible experience start to finish.