VIO/GHS - CONSUMER BEWARE!!! DO NOT USE!!! From reading the reviews, we are NOT the only one who DID NOT receive the alleged notice of change from GHS to Vio and the notice of rates change and the date it will be taken out. Adan - I hope you did not pay a lot for that "LEADERSHIP" crew you were BS'ing about. WE DID NOT SIGN A CONTRACT WITH VIO. Cancel our account please and stop robbing your once happy customers blind!

Worst company ever. Alarm functions not working, calls result on 45+ minutes on hold without answer. Receptionist promises a call back from technician later that evening or next day - no call ever returned. Impossible to get a call back from anyone it seems and I'm forced to pay the bill if the alarm works or not. Crappy company, worst customer service around.

This is by far the worst experience… This is by far the worst experience ever with this company. Lied to about the length of the contract. Do your research and read all reviews on other review sites about how many years your contract will end up being and about how you will have the hardest time canceling the contract after the time period is up!!! They get you stuck and if you ever try to cancel before the years they keep adding to your contract, you'll have to pay all the years in advance to cancel the contract. They get you stuck with them. It's a scam they work by to keep robbing you. Terrible!!!

A GHS rep came to my elderly father's… A GHS rep came to my elderly father's door in September and got him to switch from Brinks to GHS with the promise of paying off his Brinks account. They have not paid it off, so he has been forced to double pay. Efforts by my father, my brother-in-law and me to contact GHS Customer Service to correct the situation have gone unanswered. WARNING: Don't do business with this company that preys on gullible seniors, does not fulfill its commitments, and is unresponsive to customer requests for assistance.

I sent a cancellation hand written… I sent a cancellation hand written letter to their company on behalf of my mother inlaw also the signatory but this company still continues to charge us monthly for the service that we dont even use or cannot access because we already have an ADT system at our house. Ripoff company.