Jeremy
GBGHS is the worst when trying to end… GHS is the worst when trying to end your contract. I have been trying unsuccessfully to cancel their service for a month! I have not used the building the system is in for over two years but have paid the bill and now I do not remember the security password to access the account when calling. I have been told they would send me an email to cancel, never happened. I have been told twice a supervisor would call back, never happened. I am to the point now of ripping the equipment off of the wall and then maybe I can get a response. I will never recommend them to anyone!!!
T. F.
GBThis is by far the worst experience… This is by far the worst experience ever with this company. Lied to about the length of the contract. Do your research and read all reviews on other review sites about how many years your contract will end up being and about how you will have the hardest time canceling the contract after the time period is up!!! They get you stuck and if you ever try to cancel before the years they keep adding to your contract, you'll have to pay all the years in advance to cancel the contract. They get you stuck with them. It's a scam they work by to keep robbing you. Terrible!!!
Dorothy Ellison
GBMy motions detection that I was told… My motions detection that I was told would work so great is not working properly for me. I was sold on this camera that has been replaced and still doing the same thing. Customer service is another issue for me and that really sucks. I am getting an attorney because no one will call me everyday I have had the system it has not worked properly and no one has call after several attempts to talkn to someone. 9016035704 Dorothy Clark-Ellison
Mrsski73
GBWe have had GHS since February 2018 We have had GHS since February 2018. The service is good, customer service when you can reach them is great. They have certain operational hours, so you don't have someone live to speak with 24/7 if there is a technical issue with equipment. However as far as being able to secure home and feel safe, they are great and response time is awesome.
Reginald Dumlao
GBI sent a cancellation hand written… I sent a cancellation hand written letter to their company on behalf of my mother inlaw also the signatory but this company still continues to charge us monthly for the service that we dont even use or cannot access because we already have an ADT system at our house. Ripoff company.